Job Summary
We are seeking an energetic and detail-oriented Insurance Customer Service Representative/Receptionist to join our dynamic team. In this vital role, you will serve as the first point of contact for clients and visitors, providing exceptional customer support while managing administrative tasks with efficiency and professionalism. Your positive attitude, strong organizational skills, and ability to handle multiple responsibilities will help ensure smooth office operations and outstanding client experiences. This paid position offers an exciting opportunity to develop your office management skills within a supportive environment dedicated to growth and excellence.
Responsibilities
- Greet clients, visitors, and callers with a friendly, professional demeanor, ensuring a welcoming environment
- Answer multi-line phone systems promptly using proper phone etiquette, directing calls accurately to the appropriate departments or personnel
- Receive and process client payments
- Maintain organized files and records to ensure easy retrieval of information during audits or client inquiries
- Experience
- Prior office experience in a customer service or administrative role is preferred
- Proven ability to manage multi-line phone systems efficiently and professionally
- Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel) and general computer skills
- Exceptional customer service skills with a friendly attitude and strong phone etiquette
- Active Property & Casualty insurance license preferred, or willingness to become licensed required
Join us in delivering top-tier service while honing your administrative expertise! This role is perfect for motivated individuals eager to grow their career in a vibrant insurance office environment.
Pay: $18.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
Work Location: In person
