A Front of House Manager is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. They are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence. A Front of House Manager’s two main areas of focus are overseeing the completion of daily and weekly tasks so that the restaurant runs effectively, and coaching/developing team members. Front of House Managers lead by example first and set the tone that others will follow.
Front of House Manager Responsibilities:
- Lead/oversee daily operations of assigned shift
- Troubleshoot staffing for the shift.
- Hold team accountable to the handbook and culture standards.
- Document policy violations
- Own conversations/meeting with team members and leaders
- Oversees taste, speed of service, order accuracy for the daypart.
- Maintain proper money handling procedures.
- Ensure a balanced safe before leaving, investigate any variance in the drawers or safe.
Qualifications and Requirements:
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Ability to work in a team environment with shared ownership and responsibility
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Reliable transportation
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Ability to work in a fast-paced environment
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Strong people skills with a desire to serve Team Members
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Strong commitment to superior customer service
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Ability to manage Team Member behavioral and performance issues
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Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
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The ability to speak Spanish or another language in addition to English is not required but is preferred.
Our Benefits Include:
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A fun work environment where you can positively influence others
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Flexible scheduling (and closed on Sundays)
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Learning first-hand from an experienced Operator and Restaurant Leaders
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Intentional growth and development to help you reach your professional goals
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Scholarship opportunities
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Competitive pay
Chick-fil-A Lindle Road is an EEO employer.
Working at a Chick-fil-A® restaurant is more than a fast food job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who want to invest in the future of their Team Members and give back to their communities.
Pay: $18.00 - $20.00 / hour
Benefits:
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Flexible schedule
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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401(k)
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Employee discount
Job Type: fulltime, parttime
Schedule:
Education: High school degree
Work location: On-site
