Job Summary
We are seeking a dynamic and motivated Motel Assistant Manager to lead daily operations and ensure an exceptional guest experience. In this energetic role, you will oversee front desk activities, manage staff, and coordinate various hospitality functions to maintain high standards of service and efficiency. Your leadership will drive guest satisfaction, optimize revenue, and foster a welcoming environment for all visitors. This position offers an exciting opportunity to develop your hospitality management skills while making a positive impact on our guests and team members.
Duties
- Supervise front desk operations, including check-in/check-out procedures, reservations, and guest inquiries
- Lead and motivate staff to deliver outstanding guest services with professionalism and enthusiasm
- Manage hotel revenue through effective pricing strategies, upselling, and occupancy optimization
- Oversee human resources functions such as scheduling, training, performance evaluations, and conflict resolution
- Handle guest relations by addressing concerns promptly and ensuring a memorable stay for all visitors
- Coordinate night audit processes to reconcile accounts and ensure financial accuracy overnight
- Maintain compliance with hotel policies, safety standards, and licensing regulations
Skills
- Proven supervising experience in hospitality or hotel management environments
- Strong leadership abilities with a focus on team development and motivation
- Excellent customer service skills with a friendly, approachable demeanor
- Multilingual or bilingual capabilities to serve diverse guest populations effectively
- Knowledge of revenue management techniques to maximize profitability
- Familiarity with front desk operations, multi-line phone systems, and phone etiquette
- Experience in human resources practices including staffing, training, and conflict resolution
- Ability to manage budgets, perform basic accounting tasks, and oversee hotel operations efficiently
- Exceptional communication skills for interacting with guests, staff, and vendors
- Hospitality management expertise with a focus on guest services and resort or hotel environments
Join us as a Motel Assistant Manager where your energy and leadership will create memorable experiences for our guests while advancing your career in hospitality!
Pay: From $14.00 per hour
Benefits:
- Employee discount
- Paid time off
Application Question(s):
- Minimum two years motel front desk experience.
Experience:
- Motel front desk: 2 years (Required)
Language:
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person
