Business Account Manager, Wayfair Professional
The base salary range for this role is $32,400–$42,000, depending on location, job-related knowledge, skills, and experience, with on-target earnings of $95,000–$110,000 (base + commission) and additional upside for overperformance.
Location: This position is fully remote within the U.S., with approximately 10% travel for trade shows and training.
About Wayfair Professional
Wayfair Professional is a leading B2B sales organization focused on helping businesses create exceptional, functional spaces. Since 2012, we've streamlined the procurement process for furniture, fixtures, and décor—delivering fast, reliable, and value-driven solutions tailored to the needs of commercial customers.
As a Business Account Manager (BAM), you’ll own a portfolio of B2B customers within a dedicated industry vertical (for example, Office, Property Management, Construction, Interior Design, or Accommodations) and act as their primary partner for furniture, fixtures, and décor.
This is a full-cycle sales role where you’ll combine proactive outreach, data-driven pipeline management, and consultative selling to grow revenue and deepen long-term relationships.
You’ll collaborate closely with Design, Service, and Large Project Solutions to deliver tailored, end-to-end solutions on complex projects—giving you a clear, differentiated value proposition and plenty of opportunity to win and grow accounts.
Own and grow a portfolio of high-value B2B accounts within a specific industry vertical, balancing new, active, and dormant customers.
Consistently meet or exceed quarterly and annual revenue targets across your book of business.
Run proactive outreach (calls, emails, virtual meetings) to build relationships, uncover opportunities, and expand share of wallet.
Lead consultative discovery to understand customer goals and position Wayfair’s full value proposition—assortment, design support, project management, and tailored solutions.
Partner with internal teams (Service, Design, Large Project Solutions, and others) to coordinate complex orders and ensure a seamless customer experience.
Use Salesforce, Looker, and LinkedIn Sales Navigator to manage your pipeline, forecast accurately, and prioritize the highest-impact activities.
Respond quickly to customer needs, resolve issues with a solution-oriented mindset, and represent Wayfair with professionalism and integrity.
Serve as a subject matter expert on Wayfair Professional’s offerings and capabilities, using your industry knowledge to advise customers and deliver value-added solutions.
3+ years of outbound sales experience with a strong record of hitting or exceeding KPIs and revenue targets.
3+ years managing a book of business; B2B experience strongly preferred.
Demonstrated success in using pipeline management to reach sales objectives, along with a deep comprehension of sales processes and a proven capacity to identify business buying cycles.
Comfort in a fast-paced, high-growth environment—you take ownership of your performance and adapt quickly as goals evolve.
Excellent written and verbal communication skills; able to build rapport and influence decision-makers and internal partners.
Strong proficiency with CRM systems (e.g., Salesforce), spreadsheets (Google Sheets/Excel), and virtual collaboration tools; experience with AI tools is a plus.
Ability to work fully remotely within the U.S., with willingness to travel ~10% for trade shows and training.
Comprehensive health benefits (Medical, Dental, Vision, HSA/FSA) through Blue Cross Blue Shield, available day one for eligible employees
Paid Time Off (PTO) combining vacation and sick time, with accrual and eligibility increasing based on role, tenure, and employment status
No-cost access to 2nd.MD, a virtual expert medical consultation and navigation service
Global Traveler Health Insurance through GeoBlue
24/7 mental, financial, physical, and emotional wellbeing support, plus enhanced therapy and coaching options
Automatic enrollment in Basic Life and Accidental Death & Disability Insurance
401(k) with company match and immediate vesting
Paid Parental Leave, plus Surrogacy & Adoption Reimbursement and Caregiver Services
Tuition Reimbursement
Wayfair employee product discount
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].
