Job Summary
We are seeking a dynamic and detail-oriented Dental Assistant/Receptionist to join our vibrant dental practice. This role combines essential clinical support with front desk administrative duties, ensuring a seamless patient experience from appointment scheduling to treatment. The ideal candidate will be energetic, highly organized, and passionate about providing exceptional patient care. You will play a vital role in maintaining efficient office operations while delivering friendly, professional service to our diverse patient community. This paid position offers an exciting opportunity to grow your career in a supportive and fast-paced environment.
Duties
- Prepare and review medical and dental documentation for accuracy and completeness, including care plans and treatment notes.
- Handle multi-line phone systems with professional phone etiquette, addressing patient inquiries and redirecting calls as needed.
- Maintain accurate dental records and manage filing of medical records in compliance with HIPAA regulations.
- Assist the dental team when needed; seating patients, cleaning rooms, switching out laundry and helping with sterile.
- Greet patients warmly upon arrival, verify insurance coverage, and assist with patient intake processessterilizing instruments and preparing treatment areas and stay organized and able to multitask without becoming overwhelmed.
- Extensive experience with electronic health record (EHR) systems such as eClinicalWorks, Dentrix, Eaglesoft, or similar platforms.
- Proficiency in medical billing, coding (CPT, ICD-9/10), and documentation review to ensure accurate claims processing.
- Strong knowledge of dental terminology and medical terminology relevant to clinical procedures and patient care.
- Familiarity with insurance verification processes for Medicare and private insurers, and understanding of ICD coding standards.
- Bilingual abilities are highly desirable to effectively serve diverse patient populations
- You’ll join a team that values respect, teamwork, communication, and a positive workplace culture. We want our team members to feel appreciated, supported, and proud of the work they do.
- Exceptional customer service skills with the ability to handle sensitive information discreetly under HIPAA guidelines.
- Prior clinic or dental office experience is preferred; familiarity with office management tasks such as filing, scheduling, and health information management is a plus.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
- Join our team to make a positive impact on patients’ oral health while advancing your career in a supportive setting that values your skills and dedication!
Pay: $16.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Vision insurance
Work Location: In person
