Customer Experience & Operations Coordinator
Extreme Gym & KydVenture is seeking a Customer Experience & Operations Coordinator to be the welcoming first point of contact for our families while supporting daily business operations.
This role is ideal for someone who is professional, organized, detail‑oriented, and comfortable communicating with parents and staff in a fast‑paced environment. If you enjoy working with families, learning systems, and taking ownership of your work, we’d love to meet you.
What You’ll Do:
- Greet families professionally and manage daily check‑ins
- Handle registrations, inquiries, and accurate data entry
- Maintain an organized, efficient welcome desk environment
- Communicate clearly and confidently with parents and team members
- Support smooth daily operations and problem‑solving as needed
Growth Opportunities:
High‑performing team members may advance into roles such as:
- Retail & Pro Shop Management
- Event & Party Coordination
- Assistant Operations Manager
This position offers hands‑on experience in multiple areas of a growing children’s business, making it a great opportunity for business‑minded individuals.
What We’re Looking For:
- Strong organizational skills and attention to detail
- Professional communication and customer service experience preferred
- Reliability and ability to work independently
- Comfort learning and using computer systems
- Ability to represent our brand positively to families
Schedule:
Afternoon, evening, and weekend availability required
To Apply:
Please submit your résumé and a short note describing how you stay accurate, organized, and professional while working with families.
Pay: $14.00 - $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
Work Location: In person
