Facility
Cape Fear Valley Medical Center
Location
Fayetteville, North Carolina
Department
Vital Statistics & Morgue Operations
Job Family
Clerical
Work Shift
Variable (United States of America)
Summary
This position obtains and processes the necessary information for the health system’s vital statistics requirements specific to birth certificates and death certificates. Information is obtained and processed for: the completion of birth certificates as required by the State of North Carolina, for the completion of death certificates and death related paperwork, and for coordinating and supporting functions with the Medical Examiner, with funeral home representatives and with the vital statistics division of the county and state public health departments. This position serves as the liaison between the Health System, funeral home establishments, the County and State Public Health Departments and other areas as needed
The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:
Prepares birth certificates by retrieving Birth Delivery Notification sheets, reports from Labor/Delivery, recording infants' names in birth log, interviewing mothers to obtain information, inputs the birth certificate information, obtains signatures as required
Uploads birth information to the State Vital Records Office, Raleigh, NC on a regular basis.
Obtains information and prepares paperwork for deaths to include in-hospital deaths, stillbirths, medical examiner related cases, deaths occurring in the Emergency Department and DOAs.
Supports the Medical Examiner by preparing the Medical Examiner’s death certificate and other essential paperwork
Assists bereaved families with information about releasing the deceased to a funeral home and by explaining paperwork to the families
Coordinates release of bodies with funeral directors and Health System staff
Reports and investigates problems, initiates appropriate corrective action, and advises the direct supervisor, department director or other available member of the HIM Management Team of any emergencies or matters which warrant further attention
Provides notary services for patients and their families as part of the birth certificate process
Practices Erickson's developmental model and demonstrates age specific interventions
Is knowledgeable of and sensitive to the psychosocial, spiritual and cultural needs of individuals
Demonstrates workload management
Other duties as assigned
The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:
Associate degree in Health Information Management or related program, or equivalent in work experience, education, or training
RHIT, RHIA preferred
Must obtain a notary public appointment within 30 days of completion of probationary period
Two years’ acute care HIM or vital statistics experience preferred
Minimum of two years’ experience in customer service or working with the public
Public/guest relations experience desirable
Proficiency in reading, writing, and speaking the English language
Ability to use word processing programs including Microsoft Windows
Type accurately 50 words per minute
Good organizational skills
Good telephone etiquette
Ability to work with a variety of people in difficult situations
Ability to speak and hear clearly
Visual acuity and motor coordination and manual dexterity
Must be able to walk to various departments of the Health System
Required Licenses and Certifications
RHIT - American Health Information Management Association
Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity
