Description
Summary:
The Scheduler is responsible for coordinating schedules and/or surgical add-on scheduling requests for same-day and next-day add-on procedures. The Senior Scheduler will work closely with Specialty Team Leaders/ Charge Nurses and Perioperative Nursing. The objective is to facilitate efficiency in the utilization of clinical staff and coordination of scheduled surgeries and add-on surgeries throughout the day in a customer-friendly manner. The Senior Scheduler will enter patient flow data throughout the day to maintain the EPIC board, multi-task the entire shift, answering phones, coordinate with physician offices, Preop, and PACU staff, and ensuring effective communication throughout the department.
Responsibilities:
- Speak with patients over the phone to schedule, remind and follow up on appointments.
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Add, cancel, or make changes to appointments.
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Prepare daily call sheets.
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Perform patient intake, including the completion and filing of all necessary records.
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Resolve appointment conflicts for staff and patients.
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Produce and process schedules and reports as they are requested by leadership.
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Adhere to basic standards of organizational policy /procedures by planning and coordinating resources.
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Perform other duties as assigned.
Requirements:
- High School Diploma
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General working computer knowledge, including Word, Excel, and Internet.
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Excellent interpersonal skills.
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Ability to perform more than one task at a time and solve problems quickly.
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1 - 3 years of experience in a related area.
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Surgical and/or medical office experience
Work Schedule:
5 Days - 8 Hours
Work Type:
Full Time
