Self-Storage Facility Manager
Pay: $18.00 per hour
Position Type: Full-Time
Schedule: Monday–Saturday Availability Required
Interview on June 8th and Start on June 15th
We are seeking a dependable, customer-focused individual to help manage the daily operations of our self-storage facility. This position is ideal for someone who enjoys staying organized, providing excellent customer service, and working as part of a small team in a hands-on environment.
You will work alongside a part-time team member to ensure smooth day-to-day operations and excellent service for our customers.
Important Information
- This position does not offer benefits
- Must have a reliable vehicle and valid insurance
- Must be able to work outdoors in all weather conditions
Schedule Requirements
- Availability Monday through Saturday (morning and afternoon shifts)
- Hours:
- Monday–Friday: 8:30 AM – 5:30 PM
- Saturday: 8:30 AM – 1:30 PM
- Required to work at least 2 Saturdays per month
Key Responsibilities
Facility Operations
- Assist in overseeing daily operations of the storage facility
- Conduct daily walkthroughs, including lock checks and unit inspections
- Clean units and maintain overall property appearance
- Prepare and complete accurate daily bank deposits
Customer Service & Sales
- Greet and assist customers in person and over the phone
- Follow up on internet, email, and call center leads
- Show available units to prospective customers
- Provide friendly, professional service and resolve customer concerns
Administrative Duties
- Maintain accurate customer records (leases, addendums, correspondence)
- Prepare and submit weekly and monthly reports on time
- Use company systems appropriately for business purposes
Collections
- Make collection calls and send notices in accordance with company standards
Maintenance & Repairs
- Perform light maintenance, including:
- Cleaning units and common areas
- Picking up trash and maintaining curb appeal
- Wiping down doors and surfaces
- Perform basic preventive maintenance (HVAC filters, gate chains, door springs)
- Submit work orders for larger repairs and coordinate with vendors/contractors
Qualifications
- Basic computer skills
- Strong communication skills with a positive, professional attitude
- Ability to “smile through your voice” when speaking with customers
- Self-motivated while also able to work effectively as part of a team
- Willingness to work both indoors and outdoors year-round
- Ability to pass a background check and drug screening
- U-Haul rental experience is a plus (not required)
Work Environment
- Team-oriented environment with both independent and shared responsibilities
- Combination of office work and outdoor activity
- Physical tasks including walking the property, cleaning, and light maintenance
If you are reliable, organized, and enjoy helping customers while working with a supportive team, we encourage you to apply today!
Job Type: Full-time
Pay: From $18.00 per hour
Work Location: In person
