Police Records Clerk - Police Central Booking

City of Phoenix -
Phoenix, AZ

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Job Details

Full-time
$23.06 - $34.08 an hour
1 day ago

Benefits

401(a)
Commuter assistance
Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
Loan forgiveness
Life insurance

Qualifications

Clerical experience

Full Job Description

Job ID

62054

Job Category

Public Safety&Law Enforcement

Full/Part Time

Full-Time

Regular/Temporary

Regular

ABOUT THIS POSITION

Are you ready to make a difference in your community and Rise to Serve? Join us in making a positive impact to ensure safety, uphold justice, and become a proud member of the Phoenix Police Department family! We're seeking dedicated individuals to join our elite Police department, where excellence, integrity, and community engagement are at the forefront of our mission. We are actively seeking community-focused individuals to partner with us and apply and become a Police Records Clerk for Phoenix, Arizona, the 5th largest city in the United States.

Step into the fast-paced world of Central Booking, where every moment counts and every task matters. Responsibilities may include:

Providing high-volume customer service contact over the telephone and in-person, often under challenging circumstances that demand grace under pressure.
Responding to information requests from Phoenix Police and other law enforcement agencies with precision and urgency.
Operating computers to perform query and data entry functions using a variety of City, statewide, and national databases (i.e., RMS, CAD, ACIC, NCIC, and ACJIS).
Searching and processing criminal history records for use by the court, and obtaining inked major case prints.

This role offers a unique opportunity to support public safety and justice through detail-oriented work and strong communication.

Work Location: Central Booking Detail at 3443 South Central Avenue, Phoenix, AZ.

Work Shifts: Are determined by needs of the department to include 24 hours of operation. Shift, weekend, and holiday work are required.

IDEAL CANDIDATE

Ability to type at a minimum of 30 wpm, work in an fast-paced environment that requires multi-tasking.
Willing to work in a 24/7 operation, including any shift/weekends/holidays.
Possess strong customer service skills when handling potentially difficult circumstances.
Ability to demonstrate proper English usage, grammar, sentence structure, punctuation, and spelling.
Demonstrate good judgment and responsible behavior.

SALARY

Pay Range: $23.06 to $34.08 per hour.

Hiring Range: $23.06 to $26.70 per hour.

Pay Range Explanation:

Pay range is the entire compensation range for the position classification.
Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 341. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

Promotions occur when the last two digits of the pay grade increase.
Demotions occur when the last two digits of the pay grade decrease.
Lateral transfers occur when there is no change to the last two digits of the pay grade.
When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

BENEFITS

A comprehensive benefits package is offered which includes:

Traditional pension with employer and employee contributions,

for more details: Pension Information.
401(a) and 457 plans with employer contributions.
Choice of generous medical HMO, PPO, or HSA/HDHP plans.
Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan.
Wellness incentive of up to $720 annually.
Dental, vision, and life insurance options.
Employer paid long-term disability.
Free Bus/light rail pass.
Tuition reimbursement program up to $6,500 per year.
Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days.
Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period.
Federal Student Loan Forgiveness offered through Savi.

For more details, visit: Unit 003 Benefits.

MINIMUM QUALIFICATIONS

One year of clerical experience.
Other combinations of experience and education that meet the minimum requirements may be substituted.
All finalists for positions are subject to a criminal background check applicable to the department or position.
Positions in the Police Department must meet the background standards that are appropriate to non-sworn positions. The general factors for disqualification are listed here.
Some positions require the use of personal or City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and have an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee is not authorized to drive a City vehicle or if the employee does not have personal insurance coverage.
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The City job description can be found here.

PREFERRED QUALIFICATIONS

The minimum qualifications listed above, plus experience:

Providing customer service in fast-paced environment over the phone and in person.
Working with processing, reviewing and fulfilling records requests.
Using Microsoft Office.
Standing or sitting for extended periods of time.

RECRUITMENT DATES

Recruitment closes July 20, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

HOW TO APPLY

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

WE ARE HERE TO HELP

Job interviews may be held by video or audio conference.
for free options.
for more information.
Explore other Employment Opportunities with the City of Phoenix.
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If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

REFERENCE

Police Records Clk, JC:01210, ID# 62054, 07/13/2026, USM, MMN, Benefits:003.

Building the Phoenix of tomorrow.

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City of Phoenix is an equal opportunity employer. AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.

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