Responsible for receiving, reviewing, and processing applications for all commercial and MBL loans. Meets with applicants to explain credit policies and to obtain additional loan information and documentation. Ensures that members and prospective members are promptly and professionally served.
Assumes responsibility for effectively receiving, reviewing, and processing loan applications.
a. Interviews, takes applications, gathers information, and processes preliminary documentation on requests for business loans.
b. Evaluates and verifies loan applications and credit criteria. Computes debt ratios. Verifies employment and income. Determines value of collateral. Notifies applicants of loan decisions. Requests additional information if required.
c. Coordinates and processes closings. Ensures that each loan is promptly and properly prepared, documented, processed, approved, and disbursed.
d. Assists in servicing loans by processing such items as payoff, refinances, problem loan workout arrangements, address changes, payment extensions, collateral releases, payment due date changes and perfecting all lien necessary.
e. Assumes responsibility for prompt follow-up on titles still pending. Verifies insurance coverage.
f. Performs duties of area personnel as required.
g. Ensures that lending operations are conducted in accordance with established Credit Union policies and are legally compliant. Ensures that loan requests are properly documented.
h. Assist Commercial Loan Officer with disbursement of new and existing loans.
i. Process construction draws as needed.
Assumes responsibility for establishing and maintaining effective and professional business relationships with members.
a. Resolves members' requests and questions promptly and courteously.
b. Keeps members properly informed of Credit Union loan policies and services.
c. Ensures that the Credit Union's quality and professional reputation is projected and maintained.
d. Counsels members regarding money management and financial matters.
Assumes responsibility for establishing and maintaining effective coordination and communication with area personnel and with management.
a. Assists area personnel as needed. Assists other Loan Officers.
b. Assists in training and cross-training loan support personnel.
c. Completes reports and records promptly and accurately. Types loans and all supporting documents as required.
d. Attends meetings as required.
e. Keeps Management informed of area activities and of any significant problems.
Assumes responsibility for related duties as required or assigned.
a. Actively and professionally cross-sells Credit Union services.
b. Stays informed regarding local and national economic conditions and legal and regulatory changes.
c. Ensures proper maintenance, cleanliness, and security of work area, desks, equipment, etc.
EDUCATION/CERTIFICATION: High school graduate with required loan training and certification.
REQUIRED KNOWLEDGE: Knowledge of Credit Union loan services, policies, and procedures.
Understanding of related legal and regulatory standards, and required loan documentation.
Knowledge of consumer and residential lending practices.
EXPERIENCE REQUIRED: Previous lending experience or experience with full-service financial institution helpful.
Minimum two year related experience or finance degree equivalent.
SKILLS/ABILITIES: Excellent interviewing, communication, and public relations skills.
Professional appearance and attitude.
Strong analytical and financial skills.
Ability to operate related computer applications, and other business equipment including calculators, typewriter, printer, telephone, and notary stamp.
Good typing skills.
