Do you want to work with and build a team where you really matter?
Do you like solving problems and making people happy?
Then come join the Northwest Christian Credit Union team as a Frontline Manager.
NCCU is a not-for-profit financial cooperative that has been providing financial services to the Christian community in the Pacific Northwest and beyond since 1954. Our vision is to be the trusted financial partner in the Christian community by promoting stewardship, empowering mission, and engaging Kingdom resources. We are looking for energetic professionals who share our values of Faith, Innovation, Teamwork, Generosity, Adaptability and Service.
We are looking for a ministry-minded individual with a banking operations background with at least 2 years of experience. This person must have experience guiding a team, who enjoys working with people, both co-workers and the public. They would direct the daily workflow in the teller area and act as a resource for staff and members to answer questions and/or resolve non-routine problems that may arise. Strong organizational skills and the ability to manage multiple responsibilities are essential. We are looking for warmth, energy, and a caring personality as well as professionalism, maturity, patience, and effective leadership.
This position is responsible for providing leadership, coaching and the development of frontline staff while ensuring an excellent member experience. Responsibilities include greeting and assisting members and potential members, supporting financial transactions, answering questions regarding credit union products and services, assisting with debit cards and account-related needs, resolving member concerns, directing members to the appropriate team members, maintaining proper cash handling procedures, and ensuring the branch operates in accordance with established policies, procedures, and compliance expectations.
Experience Required: A minimum of 2 years of related banking experience is required, with 1 year of prior leadership or supervisory experience strongly preferred.
Interpersonal Skills: A significant level of confidentiality, candor, courtesy, and tact is required. This role involves extensive personal contact with members and staff and may involve situations that are personal or sensitive in nature. The credit union strives to get to know our members so we can provide personalized service that meets their financial needs. The ideal candidate will demonstrate outstanding member service skills, effective communication, and the ability to guide and encourage a team.
This is a full-time position with an excellent benefits package. This job is located at our Fairview office in Meridian, Idaho. This job is not eligible for work from home or telecommuting. The NCCU team works in a business casual office environment. Salary is dependent on experience.
Please be sure to submit a cover letter with your application for this position.
Other benefits we provide:
- Competitive pay and bonus structure
- Medical, Dental, Vision, Long-Term Disability (100% of employee portion paid by NCCU)
- 401(k) with company match of up to 5% of salary
- Generous Paid Time Off plan
- Up to 11 (eleven) Federal holidays per year
Northwest Christian Credit Union is an Equal Opportunity employer. As an association of Christians, Northwest Christian Credit Union is permitted, and reserves the right, to prefer employees on the basis of religion (Title VII, Section 702(a), 703(e)(2), United States Civil Rights Act of 1964, as amended).
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- financial institution: 2 years (Preferred)
Ability to Commute:
- Meridian, ID 83642 (Preferred)
Work Location: In person
