Overview
We are seeking a dynamic and proactive Human Resources & Office Operations Coordinator to join our team. This vital role combines strategic HR management with efficient office operations to foster a positive, compliant, and productive workplace environment. Coordinate daily human resources operations while supporting office administration and business operations in a fast-paced service organization. Manage recruitment, onboarding, employee records, compliance, payroll support, employee communications, and operational projects while serving as a key resource for employees and leadership.
Responsibilities
Human Resources
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Coordinate recruiting activities, including job postings, applicant screening, interview scheduling, and candidate communication
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Facilitate onboarding and new hire orientation, including employment paperwork, I-9 compliance, and personnel file creation
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Coordinate employee offboarding and separation documentation
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Maintain confidential employee records and HR documentation
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Respond to employee questions regarding company policies, benefits, payroll, and HR procedures
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Support payroll administation by managing timecards, processing wage changes, and assisting with payroll-related inquiries
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Track employee attendance and maintain attendance records
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Support HR compliance initiatives and maintain employment documentation
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Administer employee recognition programs and internal employee communications
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Develop and update HR procedures, forms, and process documentation
Office Operations
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Coordinate plumbing permit applications with local municipalities
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Schedule state licensing and certification examinations (DSPS) for employees
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Respond to online customer reviews and coordinate follow-up when necessary
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Maintain company website content and digital employee communication boards
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Answer incoming office calls and provide administrative support to customers and employees
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Maintain physical and electronic filing systems
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Provide administrative support to leadership and cross-functional departments
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Troubleshoot routine office technology and equipment issues to minimize workflow interruptions
Qualifications
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Experience in HR, including, recruiting, interviewing, onboarding, and employee relations
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Experience in a small office setting
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Experience with Microsoft applications and willing to learn new software platforms without hesitation
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Operate with a high level of confidentiality
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Ability to recognize anomalies, inefficiencies, or details requiring attention and foresight to understand the effects throughout the flow of business functions
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In-depth knowledge of company workflows, policies, and culture. Along with the knowledge of individual employee roles and skill sets
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Adaptable and well versed in navigating team dynamics
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Ability to communicate clearly and directly. Confident speaking with purpose to ensure all team members feel comfortable and confident with the value they provide as well as keeping the company top of mind
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Solutions oriented. Confidence in ability to utilize resources at hand, make a judgement call and execute to ensure success
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Must thrive in a fast-paced environment with ability and desire to work efficiently with a robust and ever-changing workload
