Contributes to A&W® success by providing engaging, prompt service to all guests while serving quality food and beverages in a clean and comfortable environment.
Summary of Key Responsibilities (include, but are not limited to, the following):
-
Makes decisions based on a guest-comes-first attitude.
-
Provides quality food and beverages consistently by adhering to all recipe and presentation standards.
- Follows health, safety and sanitation guides for all products.
-
Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
-
Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure satisfaction.
-
Maintains a clean and organized workstation and accurately completes duties on cleaning and maintenance checklists.
-
Maintains regular and consistent attendance and punctuality. Adheres to Uniform Guidelines and complies with appearance and hygiene standards.
-
Supports company sales events and promotions. Offers additional menu items to guests. Remains up- to-date with product knowledge and company communications.
-
Ensures the safety of guests and Team Members by following A&W® policies and procedures, including those for cash handling and safety and security.
-
Maintains positive relationships with Team Members and embraces diversity. Works with Team Members to deliver engaging guest service and complete operational tasks.
-
Respects management’s authority and completes other duties as assigned.
Required Knowledge, Skills and Abilities:
-
Strong interpersonal skills
-
Effectively communicate, orally and in writing with Team Members and guests
-
Learn new concepts and procedures quickly
-
Work in a team environment
-
Develop and maintain effective working relationships with Team Members
Physical Requirements:
-
Able to lift up to 40 pounds.
-
Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length.
A&W Restaurants is one of the country’s best-known and most beloved quick service brands due to its famous Root Beer and high-quality All American Food® favorites. Based on the original 1919 recipe, A&W’s signature Root Beer is made fresh in each restaurant with real cane sugar, water and a proprietary blend of herbs, bark, spices and berries, and served in a frosty mug.
Pay: Up to $13.00 / hour
Pay:
Benefits:
-
Paid time off
-
Health insurance
-
Dental insurance
-
Vision insurance
-
Life insurance
-
Disability insurance
-
401(k)
-
401(k) matching
-
Referral program
-
Paid training
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
