Major Responsibilities:
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Helping manage practice flow
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Rooming
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Patient Education MAs may reinforce education as well as distribute and review preapproved/preprinted materials with the patient
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Prescription and Medication, Management
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Messaging, Communication (Electronic or Telephonic)
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Protocols, Use of Basic Written *This EXCLUDES the use of triage protocols
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Test Result, Communication
Minimum Job Requirements
Education
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High School Diploma or GED required.
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Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
Certification / License
- Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
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Certified or registered as a CMA or RMA by one of the following National Organizations: American Association of Medical Assistants (AAMA), Certified Clinical Medical Assistant (CCMA) certification issued by the National Health Career Association (NHA), RMA certification issued by the American Medical Technologists (AMT), Medical Assistant (NCMA) certification issued by the National Center for Competency Testing (NCCT), Clinical Medical Assistant Certification (CMAC), or American Medical Certification Association (AMCA).
Experience
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Two years of experience in a clinical practice setting as a Medical Assistant.
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Prefer internal in Wisconsin or Illinois
Knowledge / Skills / Abilities
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Ability to perform routine and complex technical skills, within the Medical Assistant scope of practice after demonstrated competency.
- Excellent communication and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, team members and physicians.
- Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
- Demonstrates customer service skills that support a positive patient experience.
Physical Requirements and Working Conditions
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Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
- Ability to lift 35 pounds without assistance. For patient lifts over 35 pounds, or when patient is unable to assist with lift, patient handling equipment is expected to be used, with at least one other team member, when available.
- Unique patient lifting/movement situations will be assessed on a case- by -case basis.
- Must have functional speech, vision, hearing, and touch with ability to use fine-hand manipulation skills.
- Will be exposed to the following hazards on a frequent basis: mechanical, electrical, chemical, blood and body fluids. Will be required to wear protective clothing and equipment as needed.
- Operates all equipment necessary to perform the job.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
