We are a growing, national property management firm seeking an experienced full-time Community Manager for our multi-family community in the Parma - Middleburg Heights area. The ideal candidate should have proven multi-family experience. The candidate must be self-motivated, organized, resourceful, and can successfully lead a team. Must the able to thrive in a fast-paced office with over 700 units. Responsibilities include:
- Managing the day-to-day operations of the community
- Conducting all leasing activities, including showing units, follow-up with prospects, and marketing.
- Process applications daily
- Oversee collection activities to reach delinquency of 2-5%
- Reach and maintain a high occupancy rate in a constrained market.
- Focus on retention activities including lease renewals and identifying community events to foster a feeling of community
- Oversee the turnover and renovation process
- Assisting with supply management
- Establishing and maintaining good rapport and communication with residents, vendors, staff, and other customers as needed
- Completing weekly reports as directed by the Regional Property Manager
- Follow all policies and procedures and follow all Fair Housing guidelines
The ideal candidate must be reliable, dependable, and have initiative. Must be able to successfully multi-task and operate in a large, fast-paced office. The best candidate for this position will be proficient with multi-family operations, possess working knowledge of how a property management office should run, and can seamlessly step in to keep operations running smoothly. Ideally, the best community manager would have at least 5+ years of management experience.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
Experience:
- Property management: 5 years (Preferred)
Work Location: In person
