CURRENT HONDA SERVICE ADVISORS WITH A MINIMUN 6 MONTHS EXPERIENCE ELIGIBLE FOR UP TO 3k SIGN ON BONUS.
AVAILABLE: WALK-IN - IMMEDIANTE INTERVIEWS AVAILABLE WITH A SERVICE MANAGER MONDAY-FRIDAY 8-5PM - WALK IN AND ASK FOR A SERVICE MANAGER.
Job Overview
We are seeking a dedicated and knowledgeable Automotive Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers seeking automotive services, ensuring they receive exceptional service and expert advice. Your mechanical knowledge and customer service skills will be vital in helping customers understand their vehicle needs and guiding them through the repair process.
Responsibilities
- Greet customers promptly and professionally, assessing their automotive service needs.
- Provide detailed explanations of services required, including tire service, brake repair, and engine repair.
- Schedule appointments and manage the workflow to ensure timely service delivery.
- Communicate effectively with technicians regarding customer concerns and repair requirements.
- Maintain accurate records of customer interactions, services performed, and parts used.
- Upsell additional services when appropriate, leveraging your knowledge of automotive sales.
- Ensure a clean and organized service area to enhance customer experience.
- Follow up with customers post-service to ensure satisfaction and address any further inquiries.
Skills
- Mechanical knowledge related to automotive systems and repairs.
- Proficiency in tire service, brake repair, alignment, transmission work, engine repair.
- Excellent customer service skills with the ability to communicate technical information clearly to customers.
- Experience in a dealership environment is preferred but not mandatory.
- Ability to work collaboratively with a team of technicians while managing multiple tasks efficiently.
- Strong problem-solving skills and attention to detail.
Join us as an Automotive Service Advisor where your expertise will contribute significantly to our commitment to quality service and customer satisfaction.
Job Type: Full-time
Pay: $60,657.00 - $130,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Work Location: In person
