Experience in the salon is a must!
Front Desk & Retail Sales Specialist – Portray Salon
Portray Salon is looking for a friendly, organized, and sales-driven Front Desk & Retail Sales Specialist to join our team. This role is perfect for someone who loves the beauty industry, enjoys working with people, and has a passion for helping clients find the right haircare products to maintain their salon results at home.
As the first point of contact for our guests, you will help create a welcoming experience while also educating clients on our professional Davines retail products and supporting our stylists in providing exceptional service.
Responsibilities
- Greet and check in clients with a warm and professional attitude
- Manage appointment scheduling and phone calls
- Support stylists by recommending and selling Davines haircare products to clients
- Educate clients on product benefits and home haircare routines
- Maintain a clean, organized, and well-stocked retail display
- Process payments and manage checkout efficiently
- Assist with salon operations and guest experience
What We’re Looking For
- Strong customer service and communication skills
- Passion for the beauty and haircare industry
- Interest in retail sales and product education
- Organized, reliable, and detail-oriented
- Ability to multitask in a fast-paced salon environment
- Previous salon or retail experience is a plus
What We Offer
- Positive and supportive team environment
- Training on Davines professional haircare products
- Opportunity to grow within the salon industry
- Retail commission
- 401k
- PTO
At Portray Salon, we believe great hair continues at home, and our retail specialists play an important role in helping clients maintain beautiful, healthy hair between visits.
Job Type: Full-time
Pay: $15.92 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person