Job Overview
Join our small healthcare team as a Medical Assistant/Receptionist, where you will be the friendly face and efficient coordinator at the front desk and beyond. This role combines patient interaction, medical administrative support, and clinical assistance to ensure smooth operations within our practice.
Duties
- Greet patients, verify their personal/insurance information, and assist with check-in and check-out processes using E Clinical Works (EHR system).
- Obtain patient histories, record vital signs, and assist with medical documentation to support accurate records management. Administer medication refills at the direction of provider.
- Manage appointment scheduling, follow-up reminders, and coordinate patient flow efficiently throughout the day.
- Handle incoming calls professionally, answer patient inquiries, and relay messages or updates to medical staff promptly.
- Assist with preauthorization requests, insurance verifications and billing inquiry.
Requirements
- Proven experience in a medical office setting with knowledge of medical terminology, anatomy, physiology, ICD coding, and electronic health records.
- Strong patient service skills with the ability to handle sensitive situations compassionately while maintaining professionalism.
- Ability to multitask efficiently in high-pressure environments.
- Experience in medical billing would be a huge plus.
Pay: $17.00 - $22.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
