Position Summary:
Shift Supervisors lead the team during scheduled shifts, ensuring smooth operations, strong hospitality, and
consistent food quality. This role acts as a bridge between staff and management.
Key Responsibilities
- Lead and direct staff during shifts to ensure efficient operations.
- Provide coaching, training, and support to team members.
- Maintain guest satisfaction by delivering fast, friendly service.
- Solve problems quickly and effectively during busy periods.
- Oversee cleanliness, food safety, and operational standards.
- Handle cash management and closing/opening procedures.
- Serve as a positive role model for all employees.
Requirements
- Previous restaurant or supervisory experience required.