Health Advances is seeking a full-time Contract, Billing & Revenue Specialist. The Contract, Billing & Revenue Specialist is key to the contract-to-cash process, ensuring client contracts are executed accurately, projects are set up correctly within company systems, revenue is recognized in accordance with company policy, and invoices are issued timely and accurately.
This role serves as a key liaison between consulting leaders (client heads), contracts management, case management, billing, collections, and finance teams to ensure revenue is recognized, billing activities completed, and outstanding receivables minimized. The Contract, Billing & Revenue Specialist plays a critical role in maintaining financial accuracy and supporting audit requirements. This position reports to the Senior Director, Finance & Accounting and is based in Newton, MA.
Core Responsibilities
Contract and Compliance Administration Support and Coordination
- Assist the Senior Contract Administrator with the preparation, routing and processing of standard client agreements, amendments, statements of work (SOWs), non-reliance letters (NRL’s) and other template-based contract documents
- Support contract execution activities by coordinating signatures, maintaining contract files, and ensuring fully executed agreements are appropriately stored and accessible
- Maintain contract administration trackers and related documentation, ensuring information is accurate, complete and up to date
- Provide administrative support for contract amendments, renewals and scope changes by gathering required information and updating internal systems and records
- Serve as backup support for contract administration activities during planned absences, vacations or other periods of limited coverage, ensuring continuity of essential processes while escalating complex matters as appropriate
- Assist in the review of client agreements to identify contractual restrictions, special instructions, and compliance requirements, ensuring project teams are informed of obligations related to subcontractors, AI usage, travel, data privacy, and other client-specific requirements
Revenue Management
- Review client contracts, statements of work (SOWs), amendments, change orders, and related documentation to ensure contract terms are accurately reflected in operational and financial systems
- Review project revenue information across CRM, project budgets, proposals, contracts and financial systems to ensure consistency and accuracy
- Identify, investigate, and resolve discrepancies impacting project revenue
- Ensure projects are set up accurately within the financial systems, including revenue schedules, billing schedules, project dates, and supporting documentation
- Maintain project financial data and ensure updates are made promptly as project circumstances change
- Complete weekly review of forecast revenue including tracking and reporting key metrics and reconciling revenue forecast between CRM and financial systems
Month-End and Quarter-End Revenue Processes
- Complete monthly revenue recognition activities in accordance with internal controls and applicable accounting standards
- Work with client heads to confirm project start dates, end dates, project status, and completion estimates
- Update project assumptions and revenue schedules within financial systems
- Complete revenue reconciliations and maintain supporting documentation
- Prepare quarterly audit support schedules for internal and external auditors
Invoicing and Collections
- Support tracking of purchase orders, contract milestones, billing schedules, and other key contractual obligations, following up with internal stakeholders and clients as needed to support timely invoicing and project operations
- Maintain project billing schedules and invoice tracking records
- Ensure executed contracts and approved contract amendments are captured to facilitate timely and accurate billing
- Manage invoice approval workflows and maintain supporting approval documentation
- Coordinate with billing team to ensure invoices accurately reflect contractual requirements, including billing milestones, purchase order information, client contact information, and other required details
- Review draft invoices for accuracy and completeness prior to issuance
- Prepare accounts receivable aging each week and escalate areas of concern
- Serve as the primary point of contact for client billing or collection inquiries; triage incoming requests by assessing each inquiry, resolving issues independently when appropriate, and escalating complex matters to the relevant internal stakeholders
- Complete monthly and quarterly reconciliations of unbilled revenue
Project Closeout
- Monitor projects approaching completion and coordinate final invoicing and project closeout activities
- Ensure all billing milestones and revenue recognition requirements have been completed
- Review closeout reconciliations for unbilled/deferred revenue balances and resolve issues prior to closure
Internal Controls, Compliance & Process Improvement
- Ensure compliance with established financial policies and internal control procedures
- Maintain documentation supporting revenue recognition and invoicing
- Identify opportunities to automate and streamline contracts, billing, and revenue processes
- Provide guidance to client heads regarding invoice procedures, contract administration requirements, and revenue policies as needed
- Support special projects and process improvement initiatives as needed
Other
- Ad hoc projects, as assigned
Qualifications
Education
- Bachelor’s degree in accounting, finance, business administration or a related field
Experience
- Minimum of 3–5 years of experience in billing, revenue management, or accounting
- Experience supporting project-based or professional services organizations preferred
- Knowledge of revenue recognition principles under ASC 606
- Experience with revenue recognition processes, financial close activities, and invoicing operations
Knowledge & Skills
- Strong understanding of contract administration, invoicing, accounts receivable, revenue recognition, and financial controls
- Advanced proficiency in Microsoft Excel
- Excellent written and verbal communication, organizational, and problem-solving skills
- Strong customer service mindset and ability to collaborate effectively across departments
- Ability to manage multiple priorities and deadlines in a fast-paced environment with minimal impact on accuracy
- Exceptional attention to detail
- Must reside in the Boston area and work onsite at the Newton, MA office ~2 days per week
- Full-time role at 45 hours per week
- Standard schedule: Monday–Friday, 8:30am–5:30pmET
- Permanent US work authorization required
Health Advances offers a creative and stimulating work environment, a comprehensive compensation and benefits package, and a challenging career opportunity.
ADDITIONAL INFORMATION & COMPENSATION
What We Offer:
- Dynamic, Flexible, Hard Working, Team Environment – We are busy, collaborative, growing, and we are doing meaningful work
- Opportunities – We encourage you to grow your expertise and take on new challenges
- Inclusive culture – One that values each employee’s unique perspective and encourages everyone to be their authentic self
- Feedback – We are committed to giving and receiving feedback in a direct, open and supportive manner
- Support – You will be part of a team that cares about you personally and professionally; our success depends on your success
Health Advances also offers a broad and competitive range of benefits depending on your job classification eligibility.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The base pay range for this role is $85,000-95,000 USD. You are eligible for an annual incentive program (with a reasonable first year estimate ranging from $0-$7,600 USD). Both of these are subject to the rules governing the programs, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Health Advances may use third party service providers to assist us in recruiting talent, administering and evaluating pre-employment screening and testing. By submitting your application, you acknowledge your information may be sent to those providers who are assisting in the specific search and agree to these terms.
For Californian applicants, pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Health Advances provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
