About Us:
Lincoln Health Supply is a leading direct-to-home diabetes supply company committed to delivering high-quality products and exceptional personalized service — right to our patients' doors. We are a passionate, patient-first team that makes a real difference in people's lives every day. Come grow with us!
We are seeking a motivated and detail-oriented Customer Service Representative to join our growing team.
Responsibilities:
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Assist customers via phone and email in both English and Spanish
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Perform insurance verification and follow up on claims
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Maintain accurate records and documentation
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Provide exceptional service and resolve customer inquiries in a timely manner
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Responsible for identifying, engaging, and onboarding new patients into our service programs.
Requirements:
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Fluent in English and Spanish (bilingual required)
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Prior experience with insurance verification
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Strong communication and organizational skills
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Proficiency in basic computer applications
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Ability to work in a fast-paced environment
What We Offer:
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Compensation: $22.00 — $24.00 per hour, based on experience
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Health benefits after 90-day probationary period
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Paid Time Off (PTO) after 90-day probationary period
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Supportive team environment
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Opportunity for growth within the company
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Performance-based incentive opportunity
If you are passionate about helping others and ready to be part of a team that truly makes a difference — we want to hear from you!
Work Location: In Person
Ready to join our team? Apply here
