MSA Primary Care is an independently owned Primary Care Practice in Newark Ohio. We are seeking a diligent, dependable, and hardworking Referral Coordinator to join our team! The ideal candidate would be, dedicated, compassionate, have a good work ethic, and excellent customer service skills. This individual will be comfortable working in a fast-paced environment and a large private practice with over six providers.
Job Duties:
- Monitor incoming emails and voicemails to the referral department
- Calling patients as needed to update on the referral process
- Communicate effectively with the clinical team to obtain all pertinent information to send with the referrals
- Access patient charts, creating referral orders and pulling clinical information to send.
- Handles correspondences from other offices regarding patient referrals and responds accordingly
- Document status updates in charts
- Utilizing websites to complete referrals for those who offer electronic referrals
- Utilizing paper referral forms for offices that do not use the electronic method
- Using and navigating insurance websites to complete pre-certifications including but not limited to; Carelon, Evicore, Health Help, Cohere, UHC, UMR, MedBen.
- Scanning referral information into charts.
Qualifications and Skills
- Attention to detail
- Basic computer skills
- Ability to maintain a consistent work flow in a fast paced environment
- Ability to work well with others
- Provide excellent customer service
- Dependable
- Displays superb work ethic
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Ability to Commute:
- Newark, OH 43055 (Required)
Ability to Relocate:
- Newark, OH 43055: Relocate before starting work (Required)
Work Location: In person
