The National Sales Manager’s primary responsibility is to meet established sales objectives on a monthly, quarterly and yearly basis as outlined in the Marketing Plan and Goal Worksheet. He/she will develop and execute personal action plans directed at the solicitation of key accounts and new account acquisition to include activities such as phone solicitation, marketing, e-mail blasts, site inspections, face to face sales missions and trade show attendance to achieve maximum activity required.
Position Requirements
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Professional demeanor appropriate for a luxury environment.
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Minimum of 5 years prior hotel sales experience and/or revenue operations.
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Effective supervisory and communication skills.
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Effective at listening to, understanding, and clarifying the concerns and issues raised by clients.
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Well organized and demonstrated problem solving skills.
JW Marriott and/or luxury experience preferred.
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Responsibilities
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Prospect new group business and research business online.
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Respond to inquiries and requests for proposals.
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Plan for and execute a predetermined number of sales trips in feeder cities.
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Attend industry events as indicated in Marketing Plan.
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Monitor operational execution of accounts with all departments.
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Research client room night histories for previous meetings and manage room blocks.
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Plan for and execute executive program presentations in feeder cities.
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Maintain in-depth account files, including files in CI-TY.
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Assist in updating database on a continual basis, and performing periodic audits.
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Understand sales strategies and tactics of competitor hotels.
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Negotiate all rates for group accounts within the guidelines of our budgeted average rate.
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Exhibit diplomacy, business analysis, negotiation, and proposal writing and presentation skills.
Perform any other reasonable duties as required by management.
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Education
4-year college degree from accredited university preferred.
Skills and Abilities
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Excellent group presentation, writing, speaking and training skills.
- Able to communicate in the English language. Second language is a plus.
- Able to work flexible schedules including holidays and weekends and able to perform multiple tasks.
Experience using computers and software programs such as Microsoft Office (Word, Excel, and Outlook).
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Physical Requirements
- Must be able to work in a fast paced environment.
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Must be physically fit in order to lift, pull and push items up to 50 pounds.
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Also requires standing/walking/reaching and bending throughout shift.
