About Us
ProSmile Dental is a high volume, patient-focused, modern dental practice committed to providing exceptional patient care in a welcoming and professional environment. We value teamwork, efficiency, and outstanding customer service.
Position Overview
We are seeking a friendly, organized, and detail-oriented Dental Front Office Coordinator to join our team. This role is the first point of contact for our patients and plays a key part in delivering a seamless patient experience while supporting the daily administrative operations of the practice.
Key Responsibilities
- Greet and check-in/check-out patients in a warm and professional manner
- Schedule and confirm appointments
- Verify insurance eligibility and benefits
- Submit and follow up on insurance claims
- Present treatment plans and collect payments
- Maintain accurate patient records in practice management software
- Answer multi-line phones and respond to patient inquiries
- Coordinate with clinical team to ensure smooth daily operations
- Manage accounts receivable and patient billing
- Maintain HIPAA compliance and confidentiality
Qualifications
- 3+ year of dental front office experience required
- Knowledge of dental insurance (PPO, HMO, Medicaid)
- Familiarity with dental software (e.g., Dentrix, Eaglesoft, Open Dental)
- Strong communication and customer service skills
- Excellent organizational and multitasking abilities
- Professional appearance and warm, welcoming, positive attitude
- Bilingual (English/Spanish) a plus
What We Offer
- Competitive pay
- Paid time off
- Holiday pay
- Health, Vision, and Dental Benefits
- 401(k) with matching
- Supportive team environment
Pay: $25.00 - $28.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Dental receptionist: 3 years (Required)
Work Location: In person
