Primary Location: 1400 N Congress Ave, Austin, Texas 78701 (Capitol Extension)
Position Type: Part-time 20 hours per week position: Schedule is Tuesdays 10:30am – 5:15pm, Fridays 10:30am – 5:15pm, and Saturdays 9:30am – 5:15pm
Hiring Rate: $16.00 per hour
Salary Plan: A-11
Job Class (Code): Customer Service Representative I (0132)
Job Posting: July 7, 2026 – until filled
Apply online: https://TXSPB.formstack.com/forms/tx_state_app_new
Organizational Overview:
The State Preservation Board (SPB) was established for the purpose of preserving, maintaining, and restoring theState Capitol and the 1857 General Land Office, which houses the Capitol Visitors Center. Since that time, Agency operations have expanded to include care of the Governor's Mansion, operating the Bullock Texas State History Museum, Texas State Cemetery, Capitol Mall and three Capitol Complex legislative office buildings. We provide educational programs centered on Texas history, government and culture. These services benefit the citizens of Texas and its visitors. For more information about the State Preservation Board visit tspb.texas.gov.
Join Our Team:
The State Preservation Board operates three unique Gift Shops and a Warehouse Fulfillment Center, all working together to support our mission of preserving Texas history and enriching the visitor experience. Our Retail Division is more than just shopping. it’s about creating a welcoming, fun, and memorable environment where every guest feels connected to the history of Texas. Through curated products and friendly service, we help build experiences that last a lifetime. Come be a part of something meaningful. Join us in bringing Texas history to life. For additional information about our Gift Shops visit https://www.tspb.texas.gov/plan/shop/shop.html
Benefits: Medical, dental, vision and other insurances, a defined benefit pension and 401K retirement plans, parental leave, flexible spending and dependent care accounts options, free parking and free Museum Membership. For more information about State of Texas Employee benefits visit the Employees Retirement System website.
Position Summary:
Sales Associates have a friendly and professional demeanor while providing superior and reliable customer service. Associates engage customers offering timely and friendly greetings. They successfully promote and sell proprietary and custom merchandise. They routinely provide sales floor and other customer assistance. Associates provide our guests enjoyable shopping experiences while assisting with organizing, displaying and safeguarding retail merchandise. Associates efficiently operate a point-of-sale system (POS), accurately counting change and completing cash, check, purchase order, and credit card transactions as well as wrapping and bagging purchased items. *Work schedules and assignments may vary based on the Agency's needs including on short notice. Stores are open up to 365 days-per-year and close daily at 5:00 pm.
Minimum Qualifications:
· A high school diploma or GED.
· Customer service experience.
· Availability to work some weekday hours, one weekend day, and some holidays.
Preferred Qualifications:
· 1 year of retail or high volume customer service experience.
· 1 year of cash handling experience.
· Experience working in a retail environment within a cultural institution.
· Experience with the process of receiving merchandise.
· Fluency in a foreign language.
Knowledge, Skills and Abilities:
· Ability to stand for extended periods while on the sales floor.
· Ability to lift up to 25 pounds to assist with stockroom maintenance.
· Skilled in excellent customer service with a friendly, welcoming and engaging personality.
To Apply:
Submit a fully completed application form online at https://TXSPB.formstack.com/forms/tx_state_app_new(works with cell phones, tablets, and computers) or submit a State of Texas application through https://www.workintexas.com/. For additional information or to see a list of all SPB job postings, visit our agency webpagehttps://tspb.texas.gov/spb/employ/employ.html For questions, call us at (512) 463-5495 or email SPB HR at [email protected]
Veterans:
Military Occupational Specialty Codes (MOS): Army: 15P Aviation Operations Specialist, 42A HR Specialist ; Navy: RS Retail Services Specialist; Coast Guard: YN Yeoman; Marines: 0111 Administrative Specialist; Air Force: 3A1X1 Administration; Space Force: No Equivalent
Veterans with other related MOS or additional duties pertaining to the minimum experience requirements may meet the minimum qualifications for this position and are highly encouraged to apply. Use your military skills to qualify for this position or other jobs. Go to https://www.texasskillstowork.com/ to translate your military work experience and training into civilian job terms, qualifications and skill sets or for additional Military Crosswalk information go to https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/.
EEO Statement:
The State Preservation Board is an equal opportunity employer and welcomes all qualified applicants without regard to national origin, race, color, religion, age, sex, sexual orientation, disability, or Veteran status. In compliance with the Americans with Disabilities Act (ADAA), if you require reasonable accommodation in the interview and selection process, please call the agency's ADA Coordinator at (512) 475-4992.
Selection Information:
At the time of hire, selected applicants must show proof of eligibility to work in the U.S. in compliance with the Immigration Reform and Control Act. All males who are age 18 through 25 are required to register with the
Selective Service and may be asked to present proof of registration or exemption from registration upon hire.
The State Preservation Board uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit https://www.e-verify.gov/.
Job Type: Part-time
Pay: $16.00 per hour
Shift:
Ability to Relocate:
- Austin, TX 78701: Relocate before starting work (Required)
Work Location: In person
