- Operationalize all merchandising and marketing data and insights needs through a robust annual calendar, proactively addressing known business needs while maintaining agility for ad hoc leadership requests
- Serve as a strategic thought partner to senior merchandising and marketing leaders, translating complex insights into clear, compelling narratives that influence decision-making
- Lead enterprise-wide insights for quarterly deep dives, board of director updates, category performance reviews, voice-of-the-customer initiatives, and monthly customer sentiment reporting
- Leverage deep business and customer knowledge to proactively recommend strategies to drive incremental trips, sales, and long-term growth
- Lead quarterly customer qualitative research to deepen customer understanding and inform merchandising and marketing strategies
- Partner closely with Marketing to deliver reliable sales attribution across full-funnel marketing tactics
- Lead annual marketing mix modeling and brand health measurement initiatives in partnership with Big Chalk
- Improve marketing effectiveness through actionable insights derived from syndicated data, internal analytics, and customer research
- Lead all external data and analytics supplier relationships, including Nielsen, Numerator, Circana, 1010, Epsilon, and Big Chalk
- Manage supplier contracts, work plans, and deliverables to ensure contractual obligations are met and value is maximized
- Stay current on insights and analytics industry trends and proactively evaluate new data sources and tools to enhance enterprise knowledge and capabilities
- Lead, coach, and develop a team of three direct reports, fostering a culture of curiosity, collaboration, innovation, rigor, and continuous improvement
- Ensure all insights requests are delivered on time and within the approved annual budget, including monthly budget tracking and reporting
- Establish a regular cadence of training and insight sharing to elevate data literacy across the broader organization
- Bachelor’s degree required; MBA preferred
- Minimum of 8–10 years of experience in customer insights, analytics, or data analysis across brands or retailers
- 5+ years of leadership experience with a demonstrated ability to develop and retain high-performing teams
- Deep expertise in merchandising and marketing data, including hands-on experience with syndicated data partners and retailer-facing dashboards
- Strong analytical capabilities with the ability to synthesize large, complex data sets into logical conclusions and actionable recommendations
- Proven ability to collaborate effectively with senior merchandising and marketing leaders
- Experience managing external suppliers and agency partners with an ownership mindset to drive innovation and incremental value
- Excellent verbal and written communication skills at all levels of the organization
- Demonstrated ability to build strong partnerships, manage expectations, and communicate insights clearly across the enterprise
- Track record of sound judgment, strong leadership, and success attracting, hiring, and retaining top talent
- MBA or advanced degree
- Experience supporting both retail merchandising and full-funnel marketing analytics
- Demonstrated passion for staying current with insights, analytics, and data innovation trends
Full time
500 Volvo Parkway,Chesapeake,Virginia 23320
Planning
Dollar Tree
