follow-upfast-pacedHiring: Part Time Front Desk Receptionist (Bilingual English Spanish)
Cary, NC
Salary $20 per hour
Part Time 16hrs per week
We are a women’s wellness and aesthetics clinic offering medical weight loss, hormone optimization, and aesthetic services. We are looking for a friendly, outgoing, and professional Front Desk Receptionist who is bilingual in English and Spanish and truly enjoys connecting with people.
This role is perfect for someone who loves making conversation, building relationships with clients, and keeping the front desk running smoothly and efficiently.
Position Overview
Front Desk Patient Care Coordinator (Bilingual English/Spanish)
Vitalize Wellness
Cary, NC
Pay: $20.00 per hour to start, with the opportunity to increase to $22.00 per hour based on performance and growth.
Job Type: Part Time
Schedule: Approximately 16 hours per week with room for growth.
We are looking for a friendly, dependable, and highly organized Bilingual Front Desk Patient Care Coordinator to become an important part of our team.
If you genuinely enjoy helping people, thrive in a fast paced environment, and love keeping things organized, we'd love to meet you.
Position Summary
This is a part time position averaging 16 hours per week. As the first point of contact for our practice, you will play a key role in creating an exceptional patient experience. You will answer phones, schedule appointments, communicate with patients, manage follow ups, maintain inventory, and help keep our office running smoothly.
This position is ideal for someone who enjoys interacting with people, pays close attention to detail, and takes pride in providing outstanding customer service.
Responsibilities
- Welcome patients with warmth and professionalism.
- Answer incoming phone calls and respond to patient questions.
- Schedule, confirm, and reschedule appointments.
- Respond to emails, text messages, and online inquiries promptly.
- Perform patient follow up calls after appointments and treatments.
- Help patients understand treatment recommendations and scheduling.
- Maintain accurate patient records within our electronic medical record system.
- Organize and monitor office and treatment room inventory.
- Restock supplies and notify management when products need to be ordered.
- Keep the reception area clean, organized, and inviting.
- Collect patient payments and assist with checkout.
- Support the clinical team with administrative tasks as needed.
- Help ensure every patient leaves feeling cared for and appreciated.
Qualifications
- Fluent in both English and Spanish (required).
- Previous front desk, customer service, medical office, dental office, spa, or hospitality experience preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Comfortable answering phones and managing multiple priorities.
- Positive attitude with a genuine passion for helping others.
- Professional appearance and demeanor.
- Reliable, punctual, and dependable.
- Comfortable using computers and learning new software.
- Experience with electronic medical records or scheduling software is a plus.
What We're Looking For
We're searching for someone who:
- Loves creating exceptional customer experiences.
- Is proactive and enjoys staying busy.
- Takes initiative without waiting to be asked.
- Is detail oriented and highly organized.
- Communicates with kindness and professionalism.
- Works well independently and as part of a team.
- Wants to grow with a rapidly expanding wellness practice.
Compensation & Benefits
- Starting pay of $20.00 per hour.
- Opportunity to earn up to $22.00 per hour based on performance and growth.
- Approximately 16 hours per week with the potential for additional hours as the practice grows.
- Employee discounts on wellness and aesthetic services.
- Positive, supportive, and professional work environment.
- Opportunity for advancement within our growing practice.
How to Apply
If you're passionate about helping people, enjoy creating exceptional patient experiences, and want to be part of a growing wellness practice that truly makes a difference, we'd love to hear from you.
Please submit your resume along with a brief message telling us why you'd be a great fit for the Vitalize Wellness team.
Inquiries: [email protected]
Pay: From $20.00 per hour
Benefits:
Work Location: In person
