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PT Federal Work Study, Volunteer Coordinator (Off site, The Park)

Central Piedmont Community College -
Charlotte, NC

Job Details

Part-time
$18 an hour

Benefits

Free parking
Paid parental leave
Parental leave
Employee discount

Qualifications

Phone customer support
Customer engagement

Full Job Description

General Function

The Volunteer Coordinator will manage, grow, and support The Park CDC’s volunteer program. This individual will play a key role in recruiting, training, and retaining volunteers to support the organization’s affordable housing, health, and economic advancement initiatives.

Duties and Responsibilities

Volunteer Recruitment & Engagement

Develop and implement volunteer recruitment strategies.
Build relationships with local corporate, academic, faith-based groups, etc. and to support

volunteer needs.

Plan and execute volunteer information sessions, orientations, and recognition events.
Maintain regular communication with volunteers through website, newsletters, social media,

and direct outreach.

Program Coordination

Support staff in identifying volunteer needs across programs and special events.
Match volunteers with opportunities that align with their skills, interests, and availability.
Coordinate volunteer group projects, including managing schedules, logistics, project materials, safety procedures, and required forms.
Track volunteer hours and impact using appropriate databases or CRM systems.

Training & Supervision

Develop and deliver volunteer training materials to ensure consistency and quality of onboarding

and training experience.

Supervise volunteers onsite and provide support to ensure a positive and productive experience.
Serve as a liaison between volunteers and staff, addressing questions, feedback, and challenges

promptly.
Recognition & Evaluation

Evaluate volunteer program performance through surveys and metrics, providing regular reports

to leadership.

Continuously improve volunteer processes based on data, feedback, and best practices.
Create and manage volunteer appreciation initiatives, including events, social certificates,

spotlights, and networking opportunities.

Minimum Requirements and Preferred Qualifications

Eligibility for Federal Work-Study Program and financial need
Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College
Satisfactory academic standing by maintaining a 2.0 GPA or higher
Satisfactory telephone and customer service skills

Additional Information

Knowledge, Skills, Abilities and Worker Characteristics:

Experience coordinating volunteers, ideally in a nonprofit or community-based setting Strong interpersonal and communication skills
Comfortable engaging diverse groups of people
Excellent organizational and multitasking abilitie
Proficiency in Google Workspace and volunteer management software

Additional Information

This role is off campus with The Park Community Development Corporation.

General Function

Duties and Responsibilities

Minimum Requirements and Preferred Qualifications

Additional Information

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