Essential Duties and Responsibilities
- Ensures proper vehicle tear down
- Determine repair time allotments and required labor operations
- Makes accurate repair/replace decisions
- Assess and applies pre-existing damage, completes accurate total loss evaluations
- Negotiates agreed price with shop decision maker and sets time bound expected completion date per Loya insurance standards
- Review and assess the validity of all supplement request
- Proactively provides customers with information regarding their vehicle’s cost of repair estimate and explains claims/repair process
- Maintains accurate vehicle’s cost of repair estimate and explains claims/repair process
- Completes timely estimates, supplements, and inspections
- Negotiates advanced fees for tow, tear down, and storage on all vehicles that are determined to a financial total loss at a repair facility or tow yard
- Adhere to our fleet policy
- Provide extraordinary customer service to all parties involved in the claims process
- Other duties as assigned by management or as needed.
Qualifications/Requirements
- Must be fully vaccinated for COVID-19
- 2-5 years of experience in a related field
- High School diploma; Degree or college coursework is a plus
- Must have a clean background and driving record
- Computer software knowledge
- Texas adjuster license or willing to obtain
#Claims
Job Type: Full-time
Pay: $24.00 - $27.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience:
- Auto estimating: 1 year (Required)
Work Location: In person
