Overview
We are seeking a friendly, professional Host/Host to create a welcoming atmosphere for our guests. This role is vital in ensuring a positive first impression and smooth flow of the dining experience. The ideal candidate will possess excellent communication skills, a strong background in customer service, and experience in restaurant or hospitality environments. This position offers an opportunity to be part of a dynamic team dedicated to guest satisfaction and exceptional service.
Host starting pay at $10 plus tips.
Responsibilities
- Greet guests warmly upon arrival and manage reservations efficiently
- Escort guests to their tables and provide menus
- Manage waitlists and seating arrangements to optimize table turnover
- Handle guest inquiries courteously, both in person and over the phone, demonstrating excellent phone etiquette
- Maintain cleanliness and organization of the host station
- Assist with guest relations by addressing concerns promptly and professionally
- Operate POS systems such as Aloha POS or Micros POS for reservations and seating management
- Coordinate with servers and kitchen staff to ensure timely service delivery
- Uphold hospitality standards by providing attentive, friendly service throughout guests’ dining experience
Skills
- Previous Host/Host experience preferred, especially within food service or restaurant settings
- Strong customer service skills with a focus on guest relations and hospitality excellence
- Effective communication skills, both verbal and written
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus
- Experience in hotel or guest services is advantageous
- Ability to handle multiple tasks efficiently in a fast-paced environment
- Professional phone etiquette and courteous demeanor at all times
- Knowledge of serving protocols and guest engagement techniques
This role is essential in delivering an outstanding guest experience through professionalism, efficiency, and genuine hospitality.
Pay: $10.00 - $13.00 per hour
Work Location: In person
