Job Summary
Ottalaus Salon is seeking a confident, personable professional who thrives on elevating guest experiences while driving revenue. In this role, you will be the first face guests see, ensuring each visit feels luxurious. You’ll naturally guide clients toward pre-booking, recommending retail, and adding valuable service upgrades. We’re looking for someone who’s confident in conversations, comfortable with sales goals, and passionate about ensuring every guest returns. If you love creating lasting impressions and helping clients feel their best, we’d love to meet you!
Duties
- Manage front desk operations with enthusiasm, greeting clients and visitors warmly to foster a positive atmosphere
- Handle multi-line phone systems efficiently, directing calls accurately and providing excellent customer service
- Schedule appointments and manage calendar bookings
- Maintain organized filing systems, data entry logs, and accurate records of client information and transactions
- Support stylist in rescheduling and selling retail to guest.
- Contact lost guest to enhance sales totals
- Provide exceptional customer support by addressing inquiries promptly, practicing professional phone etiquette, and resolving client concerns with care
Qualifications
- Proven experience in front desk or office management roles within a salon or similar environment
- Excellent organizational skills with the ability to prioritize tasks effectively in a busy setting
- Exceptional customer service skills combined with professional phone etiquette and interpersonal communication abilities
- Must be availableThursday, Friday, Saturday
Join us as a Salon Coordinator where your proactive energy will enhance our team’s success! We value dedicated professionals committed to creating an inviting environment through excellent organizational skills and outstanding customer interactions. This paid position offers an exciting opportunity to develop your administrative expertise within a lively beauty setting.
Pay: $15.00 - $17.00 per hour
Benefits:
Work Location: In person
