We are a busy, well-established family practice seeking a professional and friendly Front Desk Receptionist to join our team. If you enjoy working with people, thrive in a fast-paced environment, and are committed to delivering exceptional service, we’d love to hear from you.
As the first point of contact for our patients, you will play a key role in ensuring a welcoming, efficient, and professional front office experience. You’ll be responsible for:
- Greeting and checking in patients with warmth and professionalism
- Answering and directing multi-line phone calls
- Scheduling appointments and managing the provider calendar
- Collecting co-pays and processing payments
- Requesting and sending medical records to/from other providers
- Verifying patient information and updating EMR
- Assisting with general administrative and clerical tasks
To be successful in this role, you should have:
- Prior experience in a medical office or administrative support role
- Strong customer service and communication skills
- Ability to multitask and stay organized in a fast-paced environment
- Proficiency in using EMR systems and office software
- Knowledge of HIPAA regulations and medical terminology
- Experience operating multi-line phone systems
What We Offer:
- Set schedule — no evenings or weekends
- Competitive pay
- Health benefits & paid time off
- Supportive, team-oriented environment
- A chance to be part of a practice that values professionalism, compassion, and community care
Ready to apply?
We’re excited to meet individuals who are positive, reliable, and passionate about patient care. If that sounds like you, please submit your resume outlining your relevant experience.
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift availability:
Ability to Commute:
- S Charleston, WV 25303 (Required)
Ability to Relocate:
- S Charleston, WV 25303: Relocate before starting work (Required)
Work Location: In person
