Description:
Northwest Equipment Sales, a Heavy-Duty Truck & Trailer Dealership (Mack, Volvo, Kalmar Ottawa, and Cummins) is seeking to hire a Full-Time Rental & Lease Manager for its facility in Boise, Idaho. Must have good communication skills. Wages are $50,000 - $60,000 plus commissions. Experience in Heavy Duty Business and CDL is a plus. Travel to other locations is required once a quarter.
Our Excellent Benefits Package Include:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Supplemental Insurance Benefits Offered through AFLAC- Accident, Critical Illness, and Hospital Indemnity.
- Retirement - 401K with Company Match
- Paid Life Insurance & Short Term Disability Insurance
- Supplemental Life Insurance
- Paid Time Off (Vacation)
- Paid Company Holidays
Our Company Culture:
- Company and Employee Events
- Annual Chili Cookoff & Holiday Party
Please apply on our website at www.nwesales.com under Careers or in Person at 2405 S Janeen St., Boise, Idaho. For more information visit our website at: www.nwesales.com.
SUMMARY
Oversees the dealership leasing & rental operation, prepares vehicles for lease and rental, and develops and implements lease and rental plans.
ESSENTIAL DUTIES
- Satisfies the transportation needs of new-vehicle purchasers.
- Approaches, greets, and offers assistance or direction to any customer who enters the dealership showroom or sales lot.
- Assists customers in selecting a vehicle by asking questions and listening carefully to their responses.
- Explains fully product performance, application, and benefits to prospects.
- Describes all optional equipment available for customer purchase.
- Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer prior to test drive.
- Utilizes dealership sales control and follow-up system.
- Exhibits high level of commitment to customer satisfaction.
- Knows and understands the federal, state, and local laws which govern retail sales.
- Establishes personal income goals that are consistent with dealership standards of productivity, and devises a strategy to meet those goals.
- Attends product and sales training courses as requested by sales manager.
- Keeps abreast of new products, features, accessories, etc., and their benefits to customers.
- Knows and understands equity and values, and is able to explain depreciation to the customer.
- Ensures that the sales manager has an opportunity to meet each customer.
- Turns 100 percent of closed deals to finance and insurance manager, along with properly completed paperwork (insurance information, trade title, etc.).
- Writes complete sales orders and process paperwork in accordance with established dealership policies.
- Prepares sold vehicles for customer delivery prior to customer arrival.
- Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty, and paperwork.
- Introduces customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership's service department.
- Schedules first service appointment.
- Follows up on all post delivery items, tag/title work, “we-owes”, and special requests to be sure that all customer expectations are met.
- Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
- Maintains a prospect development system.
- Reviews and analyzes actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
- Attends sales meetings.
- Maintains professional appearance.
- Other duties may be assigned.
Requirements:
Education & Experience
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Associate’s or Bachelor’s degree in Business, Transportation, Fleet Management, or related field preferred
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3–5 years of experience in:
- Commercial truck rental and leasing, or
- Fleet management, or
- Truck dealership operations with leasing/rental exposure
- Supervisory or management experience strongly preferred
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Experience working with commercial customers (fleet, owner-operators, corporate accounts)
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Strong understanding of:
- Class 6–8 truck specifications and applications
- Preventive maintenance standards and DOT compliance basics
- Leasing structures (short-term, long-term, full-service leases)
- Rental agreements, damage recovery, mileage billing, and usage charges
- Familiarity with:
- Fleet utilization metrics
- Asset lifecycle management
- Residual values and depreciation concepts
- Knowledge of FMCSA and DOT regulations impacting rental/lease vehicles
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Excellent customer relationship management and negotiation skills
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Strong organizational and time-management abilities
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Proficient in:
- Dealer Management Systems (DMS)
- Fleet or rental management software
- Microsoft Office (Excel proficiency required)
- Financial and analytical skills:
- Budgeting and forecasting
- P&L responsibility
- Pricing analysis and profitability tracking
- Ability to prioritize safety, compliance, and uptime
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Ability to lead and develop rental/lease staff, dispatchers, or coordinators
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Experience coordinating with:
- Service department
- Sales department
- Parts department
- Ability to enforce policies and procedures consistently
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Strong decision-making skills in fast-paced operational environments
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Develop and maintain relationships with key commercial accounts
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Identify and pursue new rental and leasing opportunities
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Coordinate truck availability, turn-ins, extensions, and replacements
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Negotiate lease terms and resolve customer issues professionally
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Maintain high customer satisfaction and retention rates
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Oversee daily rental and lease operations
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Ensure fleet readiness, cleanliness, and compliance
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Monitor vehicle utilization, downtime, and maintenance schedules
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Manage damage claims, insurance coordination, and vehicle inspections
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Ensure accurate billing, contracts, and documentation
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Ability to work in a dealership and shop environment
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Occasional lifting, bending, or walking on shop floors and yards
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Valid driver’s license; CDL preferred or ability to obtain
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Flexible schedule, including occasional early mornings or extended hours
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CDL Class A or B
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Experience with national leasing providers (PacLease, Idealease, Penske, Ryder, etc.)
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Experience managing both rental and lease portfolios
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Familiarity with used truck remarketing
