Job Title: Assistant Community Association Manager
About the Company
Named by INC Magazine as one of the fastest growing companies in America, we are excited to offer a unique opportunity to join our team. We are a thriving business with a 40-year history and dynamic future. We are seeking a service-oriented team member to help continue our record growth.
Role Responsibilities
Customer Service
- Respond to incoming calls/ e-mails and determine best solution to address request.
- Handle payment /ledger inquiries
- Assist with registration questions for online web portal.
- Provide guidance on approval process for remodeling projects and documents required for Board review/approval.
- Schedule move in /move outs and notify boards or maintenance contractors as required.
- Enter maintenance requests/ work orders in CINC software and close out after completion.
Community Manager Assistance
- Request quotes from contractors and assist association manager with coordination.
- Coordinate mailings to owners within proper timeframe per manager direction.
- Prepare and distribute all notices to homeowners as per manager direction.
- Work with maintenance staff on completion of workorder requests.
- May assist with preparation for board meetings and annual meetings.
- May attend occasional association meetings as requested by manager.
- Perform other duties as assigned.
Administrative Duties
- Ensure application of moving fees, key charges, etc. to owners’ accounts.
- Enter administrative fees as required (e-blasts, mailings, postage, etc.)
- Distribute monthly financial reports to boards.
- Process check request forms for recurring reserve transfers and maintenance contractors
- Handle insurance questionnaires, annual report filings, and other required reports.
- Handle homeowner insurance tracking if required by association.
- Ensure accuracy of homeowner records in software (off-site address, email, tenant info)
- Ensure approved minutes are uploaded each month.
- Track parking assignments and move-in / move-out schedules.
Compensation & Benefits
- Salary: $45,000.00 – $54,000.00 per year
- Benefits Package Includes:
- 401(k) with company match
- Health, dental, vision, and life insurance
- Health savings account
- Paid time off
- Professional development support
Schedule
- Monday to Friday
- Weekends and holidays off
- Optional 1 day work-from-home after 4 months of employment
Job Type: Full-time
Pay: $45,000.00 - $54,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Education:
- High school or equivalent (Preferred)
License/Certification:
- Community Association Manager license (Preferred)
Work Location: In person
