Summary of Position:
The Store Manager is responsible for daily operations within the store as well as team morale, performance, and customer experience. They are part of a team environment geared toward exceeding customer expectations within the store.
Scheduling Expectations:
- Full Time Hours (no less than 32 hrs per week, more likely 40 hrs per week)
- Flexibility- Store Managers are responsible for staffing the store and managing employee call offs, if they cannot cover the shift themselves and all staff have been contacted, then they need to notify the Operations Manager immediately.
Essential Functions:
- Follow proper cash handling procedures and giving correct change
- Receive and stock all incoming deliveries to the liquor store
- Responsible for keeping the store clean and organized. Complete daily and weekly cleaning schedule. Pick up trash, sweep, dust, and mop regularly.
- Always provide the highest quality of service to the guest while anticipating and exceeding customer expectations.
- Encourage customers to join the Loyalty Program
- Answer questions about products and upsell customers
- Answer the telephone answering all questions from the customer
- Must communicate properly and effectively with the customer, associates, and managers.
- Daily execution of store operations and all daily tasks including:
o Opening store by posted store hours, or making alternate arrangements to ensure store is opened by posted store hours
o Morning Bank Reconciling
o Ordering and Inventory Counts
o Receiving and Logging Invoices
o Making Daily Bank Deposits *If unable to make daily deposit, then must notify Ops Manager immediately*
o Ensuring Closing Cleaning Lists are Completed
o Responsible for proper floor displays and appropriate merchandising plans
- Passing Unannounced Monthly Quality Inspections
- Store Retail Associate and Assistant Manager development and training
- Ensure compliance with all policies and procedures
- Manage store inventories, assess product gaps, and manage loss prevention
- Merchandising; including expectations for stocking, organization, pricing, etc.
- Recruiting and Interviewing Store Level staff
- Attend work on time as scheduled
- Practice safety standards and keep the property safe for guests and fellow associates.
- Report unsafe conditions and suspicious activity to Operations Manager or proper chain of command
- Lift, carry, or otherwise move 25lbs regularly or 40lbs occasionally
- Regularly required to stand, walk, reach, use hands, stoop, kneel, crouch, climb, talk, and hear
- Must follow uniform guidelines
- Follow proper key control procedures
- Able to work independently and by themselves on a shift
- Adhere to all work rules, procedures, and policies established by the company.
- Must stock coolers and shelves daily/nightly before end of shift per store requirements
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Paid time off
- Vision insurance
Application Question(s):
- Are you at least 21 years old?
- What is your preferred hourly pay rate?
Shift availability:
- Day Shift (Preferred)
- Night Shift (Required)
Ability to Commute:
- Bargersville, IN 46106 (Required)
Work Location: In person
