EMSI is a nationwide durable medical equipment provider with 30+ years of success in the healthcare industry. We’re looking for motivated, tech-savvy team members to join our growing Customer Service department.
This is a great opportunity for someone who enjoys helping people, learning new systems, and building experience in healthcare support. Paid training is provided.
Responsibilities
- Handle inbound and outbound customer calls
- Assist patients with account updates, and provide all customers with device and product support
- Communicate with patients, providers, insurance companies, and internal teams
- Document interactions accurately and route specialized concerns appropriately
- Deliver professional service in a fast-paced environment
Qualifications
- Strong communication and multitasking skills
- Detail-oriented with accurate data entry abilities
- Intermediate computer skills, while being comfortable learning new technology and systems
- Positive attitude and willingness to learn
Preferred Experience
- Customer service, retail, hospitality, healthcare, or call center experience
- Insurance verification, claims, or medical records experience
- Microsoft Outlook
Why Join EMSI?
- Starting pay from $16/hour with potential for monthly incentives
- Hybrid schedule currently available
- 401(k) with company match
- Health, dental, and vision insurance
- Stable company with long-term growth opportunities
- Supportive team environment and paid training
Full-time | Day shift | 8-hour shifts
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Shift:
Experience:
- High Incoming Call Volume: 1 year (Required)
Work Location: Hybrid remote in Tampa, FL 33619
