Quality Control Specialist (Part-Time) — Fayetteville, NC
At GTS, we provide premier security services to some of the most prestigious clients across North Carolina. We're looking for 2 detail-oriented, dependable Quality Control Specialists to help uphold the standard of excellence our clients expect from us.
The ideal candidate is a reliable, professional team player who takes genuine pride in the work theydo and the company they represent.
About the Role
As a Quality Control Specialist, you'll monitor client worksites remotely, verify guard compliance with uniform and scheduling standards, and support the Operations Center and Regional Managers with accurate, timely reporting. You'll play a key role in helping GTS maintain the quality and consistency our clients rely on.
Compensation & Schedule
● $23.00/hour
● Part-time, 3 days per week (21 hours/week)
● Monday–Saturday availability, 9:00 AM – 4:00 PM
● Located at 720 Piper Farm Rd, Fayetteville, NC
What You'll Do
● Monitor numerous worksites via computer and chat platforms
● Observe and report guard check-ins to confirm guards are in proper uniform and on site at the prescribed shift time
● Provide up-to-date situation reports to Regional Managers for dissemination to client
representatives
● Assist the current Operations Center agent and Regional Managers with resolving schedule discrepancies
What We're Looking For
● Strong attention to detail and observational skills
● Comfortable working with computers and chat/messaging platforms
● Reliable and able to work independently
● Strong written communication skills for reporting purposes
● Strong team player with a professional, respectful attitude toward the business and its clients
● Prior experience in security, dispatch, or operations monitoring a plus (not required)
Ready to Join Our Team?
If you're a detail-oriented team player with a strong sense of accountability and a commitment to excellence, we'd love to hear from you. Apply now to become part of the GTS team.
Pay: $23.00 per hour
Work Location: In person
