Overnight Operations Consultant
Company: Iron Arch Management
Brand: McDonald's
Position Summary
The Operations Consultant is responsible for ensuring operational excellence, food safety, customer satisfaction, and profitability across assigned McDonald’s restaurant locations during overnight hours. This role provides hands-on leadership, coaching, and performance oversight to management teams while ensuring compliance with brand standards and company policies.
Key Responsibilities
Operational Oversight
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Conduct on-site evaluations of assigned restaurants
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Ensure adherence to McDonald’s brand standards, food safety procedures, and cleanliness expectations
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Monitor drive-thru performance, speed of service, and order accuracy
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Ensure proper staffing levels and labor deployment
Leadership & Coaching
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Coach and develop overnight Shift Managers and Crew Leaders
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Reinforce leadership behaviors aligned with company values
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Identify training gaps and implement corrective action plans
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Support succession planning for overnight leadership roles
Performance & Financial Management
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Analyze sales, labor, food cost, and waste metrics
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Identify opportunities to improve profitability and operational efficiency
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Monitor inventory controls and product quality standards
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Ensure equipment maintenance and preventative care compliance
Food Safety & Compliance
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Ensure strict adherence to food safety standards (HACCP-based procedures)
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Conduct internal food safety audits
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Ensure compliance with health department regulations
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Address safety concerns immediately to minimize risk
Customer Experience
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Monitor and improve guest satisfaction
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Ensure consistent execution of hospitality standards
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Respond to escalated guest concerns professionally and effectively
Qualifications
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3–5 years of QSR (Quick Service Restaurant) management experience
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Multi-unit leadership experience preferred
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Strong knowledge of McDonald’s operational systems (preferred)
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Proven leadership, coaching, and communication skills
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Strong analytical and problem-solving abilities
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Ability to work independently
- Valid driver’s license and reliable transportation
Core Competencies
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Operational Excellence
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Leadership Development
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Financial Acumen
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Food Safety Expertise
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Decision-Making Under Pressure
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Adaptability & Accountability
Physical Requirements
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Ability to stand for extended periods
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Ability to lift up to 40 lbs
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Ability to travel between restaurant locations
Company Benefits
At Iron Arch Management, we value our leaders and invest in their growth, wellbeing, and long-term success.
Compensation & Financial Benefits
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Competitive base salary (Pay range $75K - $95K)
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Performance-based bonus program
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Paid biweekly payroll
Health & Wellness
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Medical, dental, and vision insurance
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Company-paid life insurance (where applicable)
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Short-term and long-term disability coverage
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Paid time off (PTO) and vacation
Career Development
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Structured leadership development programs
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McDonald’s brand certification opportunities
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Ongoing operations and food safety training
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Advancement opportunities within a growing organization
Additional Perks
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Meal discounts
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Flexible scheduling (as operationally feasible)
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Recognition and incentive programs
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Company-sponsored team events
What Success Looks Like
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Improved overnight sales and profitability
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Reduced food waste and labor variance
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High food safety audit scores
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Strong overnight team retention and engagement
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Consistent guest satisfaction metrics
