Position: Front Office Administrator
Type: Part-Time (Full time opportunity)
Location: On-Site Required (Boulder, CO)
Business Hours: Monday to Friday, 9:00 AM - 5:00 PM
Compensation: $18- $21 (based on experience)
Boulder Longevity Institute (BLI) stands at the forefront of cutting-edge cellular medicine and personalized health optimization. Here at BLI, we're not just following the traditional path of healthcare; we're forging a new one. With a commitment to leveraging the latest in diagnostic and therapeutic technologies, we're on a mission to enhance longevity and overall wellness in ways previously thought impossible. Our direct-pay clinical practice allows us the freedom to innovate continually, unbound by the limitations of outdated medical systems. We're not just keeping up with the future of healthcare- we're creating it.
Boulder Longevity Institute (BLI) is a unique entity. We are seeking a specific type of person to join our team and become part of our BLI Family. To save everyone time, you should NOT apply for this job if:
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You prefer minimal structure or dislike managing schedules and logistics
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You struggle with multitasking or staying organized under pressure
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You don't enjoy being the central point of coordination in a busy office
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You avoid handling client questions, scheduling issues, or day-to-day problem solving
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You are not detail-oriented when it comes to documentation and processes
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You prefer working independently rather than supporting a team environment
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You are just looking for a short-term job rather than a long-term opportunity
If that list doesn't describe you, keep reading.
Position Overview
We are seeking a detail oriented and hospitality minded Front Office Coordinator to manage the daily flow of the clinic and ensure a seamless experience for both clients and providers.
Key Responsibilities
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Front Desk Operations (Primary Focus)
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Greet and check in clients, creating a professional and welcoming environment
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Manage daily scheduling, appointment confirmations, and calendar coordination
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Oversee client flow, including room assignments and provider scheduling support
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Handle payments, basic billing coordination, and front desk transactions
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Maintain a clean, organized, and efficient front office environment
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Act as the central point of coordination for daily clinic operations
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Scheduling & Administrative Coordination
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Manage appointment booking, rescheduling, and cancellations
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Ensure accuracy and completeness of client records in the EMR system
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Support onboarding by collecting required documentation and information
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Maintain organized systems for client tracking and follow-up tasks
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Ensure no gaps in scheduling, documentation, or communication
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Client Communication Support
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Respond to incoming inquiries (phone, text, email) in a timely and professional manner
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Provide clear, helpful information about services and next steps
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Support follow-up communication for scheduling and appointment readiness
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Escalate more complex or consultative conversations when appropriate
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Cross-Team Coordination
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Work closely with providers and operations to support daily clinic flow
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Communicate scheduling updates, delays, or client needs in real time
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Ensure smooth transitions from check-in to appointment to check-out
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Basic Lead Tracking
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Update lead and client status in CRM systems
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Maintain accurate records and flag any issues to leadership
Required Qualifications
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Strong experience in front desk, administrative, or client-facing roles
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Excellent organizational and multitasking skills
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Strong verbal communication skills (phone and in-person)
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High attention to detail, especially with scheduling and documentation
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Ability to manage a fast-paced, high-touch office environment
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Must be able to work on-site in Boulder
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Strong understanding of confidentiality and discretion, particularly in a healthcare setting
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Commitment to maintaining healthcare privacy standards
Preferred
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Experience in medical office, concierge, or patient coordination roles
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Familiarity with EMR systems, CRM tools, or scheduling platforms
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Background in healthcare or wellness environments
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Comfortable handling client questions and coordinating next steps
What We Offer
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Competitive pay + PTO, sick leave, and 12+ paid holidays (including a week around Christmas and New Year's)
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In-house health benefits: curbside provider consultations, yearly full lab panel, supplements, peptides, and discounted BLI services
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While BLI does not provide a traditional health insurance plan, we have found that the combination of our curbside care benefit, plus a high-deductible health insurance plan (which can be obtained optionally through a broker we work very closely with) combine to provide a very effective solution. Resources are available to help employees establish pre-tax contributions to an HSA and access Traditional Health Insurance.
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Access to the Human Optimization Academy, quarterly InBody scans, infusion therapy, and more
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Performance-based contribution bonuses eligible after one year
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A collaborative, mission-driven team at the cutting edge of longevity medicine
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OHP Health Supplements offered at cost
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Professional growth and development opportunities in a rapidly expanding field.
How to Apply:
Please include a resume and a short, customized cover letter.
