Summary:
The Service Plumber is responsible for diagnosing, repairing, installing, and maintaining plumbing systems, equipment, fixtures, and piping in commercial service environments. This role focuses on troubleshooting issues, providing effective solutions, and ensuring customer satisfaction while following all applicable codes and standards. The Service Plumber will receive direct and indirect supervision. This position is a safety‑sensitive job, where the employee is responsible for and has the ability to impact their own safety as well as the safety of those around them. Therefore, all federal, state, and local laws regarding drug and alcohol use for safety‑sensitive jobs apply to this position.
Primary Duties:
- Expertly diagnoses, repairs, installs, or replaces plumbing systems, fixtures, piping equipment, and controls used to transport water, waste, gases, or hot liquids
- Evaluates plumbing issues on-site and determines appropriate repair or replacement solutions
- Reads and interprets diagrams, manuals, and specifications to understand system layouts and service requirements
- Works cooperatively with co‑workers, customers, and other trades to ensure all work meets building codes (local and state), safety regulations, and legal requirements
- Accepts directives and guidance from Field Supervisor
- Ensures efficient and high‑quality completion of all service calls
- Maintains a clean and organized work vehicle, tools, and equipment
- Available and willing to travel to assigned service locations
- Available and willing to work overtime, on‑call rotations, evenings, or weekends as needed
Secondary duties:
- Performs manual labor tasks that prepare the work area for primary service tasks
- Participates in meetings, workshops, training, and seminars as required
- Other duties as assigned
Minimum qualifications:
- Minimum of 8000 OTJ hours in residential and/or commercial plumbing
- Journeyman’s license in plumbing preferred
- Solid understanding of plumbing codes, diagnostic techniques, and safety practices
- Ability to read and interpret diagrams, plans, and manuals
- Strong attention to detail and commitment to quality workmanship
- Ability to work independently with excellent time‑management skills
- Strong communication and customer‑service skills
- Good organizational skills
- Observes and abides by all Company procedures and safety rules
- Ability to work and interact with others in a positive and professional manner
Benefits:
- 401(k)
- 401(k) 7% Match
- Company truck
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Education:
- High school or equivalent (Required)
License/Certification:
- Driver's license (Required)
- OSHA certification (Required)
Work Location: In person
