$500 Sign-On Bonus Available*
At Ivory Pines Cleaning, we're looking for a bilingual team member who can help us continue growing while delivering exceptional service to our clients.
If you're an experienced cleaner who takes pride in your work, values professionalism, and enjoys helping people, we'd love to meet you.
About Ivory Pines Cleaning
Ivory Pines Cleaning was born from a cleaner's journey. Our mission is to protect the health of cleaners, families, and their pets by using only eco-friendly products while delivering the kind of detailed, caring service that sets a new standard in our industry.
The Role
As a Bilingual House Cleaner, you'll be responsible for delivering exceptional cleaning services while serving as a communication bridge between clients, team members, and leadership when needed.
You'll set the standard for professionalism, quality, and reliability while helping us create an environment where every team member can succeed.
This isn't just about cleaning homes. It's about becoming someone clients trust, teammates respect, and the company relies on as we continue growing.
What's In It For You?
Compensation
- Earn up to $25/hour based on experience and performance
- $500 Sign-On Bonus*
- Performance bonuses
- Keep 100% of your tips
- Paid bi-weekly
- Mileage reimbursement
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Paid Company Holidays
- Flexible Time Off Policy
- Opportunities for Advancement
Schedule
- Monday-Friday
- No weekends
- Cleans scheduled between 8:00 AM and 6:00 PM
What Success Looks Like
Responsibilities
- Perform high-quality, detailed cleaning tasks — ensuring nothing is overlooked and every space meets our standards.
- Lead quality, pace, and communication on all jobs. Including quality check walkthroughs before completion.
- Manage your daily schedule and complete assigned jobs on time without the need for micromanagement.
- Model professionalism and respect in all client interactions, building trust and strong relationships.
- Identify and communicate any issues or improvement opportunities, taking ownership of solutions.
- Participate in training, feedback sessions, and our Tell Us Your Dreams program to support your growth.
- Follow safety protocols to protect yourself, your teammates, and the clients’ environment.
Results
- Client Satisfaction: Clients consistently rate your work 4.8+/5 and request your service again.
- Reliability: Jobs are completed on time, with less than 2% requiring reclean.
- Consistency: Every clean meets Ivory Pines’ “Standard Setter” benchmark without supervision.
- Trust & Professionalism: Zero incidents of client complaints regarding respect, safety, or demeanor.
- Ownership: Issues are resolved proactively, and feedback is implemented quickly.
- Growth & Improvement: You demonstrate continuous skill and performance improvement month over month.
What We Look For
Must-Haves (Required)
- Fluent in both English and Spanish
- Minimum 2 years of professional residential cleaning experience
- Reliable transportation and valid drivers license
- Ability to travel throughout the Raleigh area
- Ability to lift up to 30 pounds and perform physical cleaning tasks
- Authorized to work in the United States
- Ability to pass a background check
Nice-to-Haves (Not Required)
- Familiarity with eco-friendly or non-toxic cleaning products
- Leadership or team training experience
*Sign-on bonus paid after successful completion of probationary period and employment requirements.
Pay: $20.00 - $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Mileage reimbursement
- Opportunities for advancement
- Vision insurance
Work Location: In person
