Like being the calm voice that gets people help—fast?
Proud of friendly, professional phone skills?
Want a team that does the job right and treats customers right—every time?
If that’s you, keep reading.
We’re Denver/Aurora’s go‑to plumbing pros - known for fast, reliable workmanship, excellent customer service, and a stack of 5‑star reviews. When people call, they’re stressed. You’ll be the trusted first impression who gets them answers and gets help on the way—quickly, clearly, and kindly.
From your first call of the morning to the last update of the day, you’ll keep our customers and field team in sync:
-
Answer inbound calls with a friendly, professional tone; listen, ask smart questions, and reassure customers.
-
Schedule new jobs and adjust the board in real time so the right tech gets to the right job at the right time.
-
Provide updates to customers as directed by our Morning and Afternoon Dispatchers; set expectations and follow through.
-
Relay key details between the office and the field so nothing gets missed.
-
Enter clean, accurate notes and job details in our system - because great service depends on great information.
Stay cool when it’s busy; move with urgency without losing your smile.
-
-
Clear, professional phone communication and a friendly, approachable demeanor.
-
Detail‑oriented, highly organized work style; reliable follow‑through.
-
Calm under pressure; strong multitasking & scheduling chops.
-
Computer literate; quick with screens and systems.
-
Natural problem solver who can de‑escalate upset callers.
-
Dependable, punctual, consistent - your word is your bond.
-
Pay: This role earns $19 - $25 per hour (no vague ranges).
- Schedule: Full‑time
-
Location: In‑office at 2290 Chambers Rd, Dept. D, Aurora, CO 80011.
- We operate 24/7 to serve customers quickly; your schedule will be set and communicated clearly.
-
Reliable, quality‑first brand with a reputation for doing the job right and treating customers right.
- Honest, ethical service - we do what we say.
- Clear expectations, supportive leadership, and a team that has each other’s backs.
-
Real impact: when someone’s got a leak at 7am, your calm, capable help changes their day.
-
Growth path: learn dispatch and operations skills as you master the front desk.
Not a fit if: you dread phones, tune out details, or prefer to coast. We move with urgency and pride ourselves on top‑tier service.
Click Apply! We’ll take it from there.
- Work Hours: 40 to 50 hours work
-
Required Education: High school or equivalent
-
Required Experience: Experienced(1) years
