The Wellness Sales Associate is a front-line, revenue-driving role responsible for generating
membership sales, delivering an exceptional client experience, and supporting the Studio
Manager in executing daily sales and marketing initiatives.
This position plays a critical role in converting leads into members, educating clients on
beem® Light Sauna services, and creating a welcoming, high-energy studio environment
that drives retention and referrals.
The ideal candidate is personable, coachable, sales-motivated, and comfortable engaging
with clients in person, on the phone, and through digital communication. While operational
tasks are part of the role, sales performance and client experience are the top priorities.
CORE RESPONSIBILITIES (SALES & CLIENT EXPERIENCE PRIORITY)
Sales Execution & Revenue Support
● Generate membership, package, and retail sales during all scheduled shifts
● Confidently explain the science, technology, and benefits of infrared sauna, red light
therapy, and chromotherapy
● Follow studio sales scripts, pricing guidelines, promotions, and closing standards as
directed by the Studio Manager
● Actively manage leads during shifts, including inquiries, follow-ups, tours, and
conversion conversations
● Support studio events, promotions, and community outreach initiatives
● Represent beem® Light Sauna professionally as a brand ambassador
Clent Experience & Retention
● Greet all members and guests warmly and ensure every visit is outstanding
● Deliver consistent, top-tier service in person, over the phone, and through automated
communication systems
● Create a fun, engaging, and professional studio atmosphere that encourages repeat visits
and referrals
● Address basic client questions and concerns, escalating issues to the Studio Manager
when needed
● Model beem® mission, vision, and values in all interactions
Studio Operations, Cleaning & Support
● Maintain overall studio cleanliness and presentation throughout each shift
● Perform thorough sauna and suite refreshes between appointments, including
disinfecting surfaces, organizing amenities, and restocking supplies
● Ensure treatment rooms, common areas, restrooms, and front desk areas are clean,
sanitized, and guest-ready at all times
● Follow established cleaning, sanitation, and safety protocols to maintain a high standard
of hygiene
● Ensure proper member check-in, guest registration, and front desk procedures are
followed
● Accurately handle phone inquiries, sales transactions, account updates, and customer
care calls
● Assist with light administrative tasks and special projects as assigned by the Studio
Manager
● Attend all required staff meetings and trainings
COMPENSATION & BENEFITS
● Hourly pay based on experience
● Commission and/or bonus opportunities tied to sales performance
● Complimentary or discounted studio services
Pay: From $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
