Company Description
ResNexus is the #1 software provider and innovation leader for bed and breakfasts, campgrounds, hotels, Airbnb's and vacation rentals in the United States. We help owners, innkeepers and general managers operate their hotels, inns and bed and breakfasts more efficiently. See ResNexus.com for more information about our products and services.
Our company motto is “Learn, Serve, Grow, Grow”. This motto means that our main focus as a company is on relationship building and retention with our clients. There is nothing more fulfilling than helping our customers selflessly, focusing on their growth instead of our own. Through Learning and Serving their needs, we can help them grow and receive more reservations. Our own growth is a bi-product of that.
Role Summary
We are looking for a reliable and organized Administrative Assistant to be the welcoming face of our office and handle our daily administrative needs. In this role, you will handle a mix of daily responsibilities from greeting visitors and assisting with light bookkeeping to organizing office social activities and keeping the workplace tidy. If you are dependable, easy to work with, and enjoy keeping things organized, we would love to hear from you.
Key Responsibilities
Front Desk & Customer Support
- Reception: Act as the first point of contact for the office, greeting visitors and clients with a warm and professional demeanor.
- Customer Care: Provide excellent customer support, address inquiries, and resolve minor issues promptly.
- Phone Management: Answer, screen, and route incoming phone calls efficiently while maintaining exceptional phone etiquette.
Administrative & Financial Duties
- General Admin: Perform a variety of clerical tasks including data entry, filing, copying, and managing general correspondence.
- Spreadsheet Management: Create, update, or maintain organized spreadsheets for tracking various office metrics or projects.
- Minimal Bookkeeping: Assist with basic bookkeeping tasks using QuickBooks Online.
- Minimal HR Admin: Assist with basic administrative tasks related to HR.
Office Environment & Culture
- Event Planning: Organize and coordinate social activities throughout the year.
- Light Housekeeping: Help maintain a clean and professional office environment, including keeping the reception area, conference rooms, and breakroom tidy and well-stocked.
Qualifications & Preferred Skills
- Education: High school diploma or equivalent is required.
- Typing Speed: Ability to type 60+ WPM accurately.
- Software Skills: Familiarity with QuickBooks Online is highly preferred.
- Tech Savvy: Strong working knowledge of spreadsheets (Microsoft Excel or Google Sheets) and general office software.
- Communication: Excellent verbal and written communication skills, with a strong, professional phone presence.
- Organization: Exceptional time-management skills and the ability to multitask effectively without letting details slip.
- Attitude: A proactive, "can-do" attitude with a willingness to tackle both administrative tasks and light physical tasks (like tidying up).
Unique ResNexus Perk:
· Extra 20-minute paid break to go for a walk
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
· Monday to Friday
· 8-hour shift
Work Location:
· Salem, UT
Pay: $45,000.00 - $55,000.00 per year
Work Location: In person
