About us
Busy Austin specialty clinic is looking for an experienced front desk position. Our ideal candidate would be pro-active and possess excellent communication and multi-tasking/organizational skills. Excellent customer service skills as well as top notch clinical skills is essential to our successful practice. This is a fast-paced environment and requires the ability to adapt to changing work flows as the need arises. This will be a front desk position. ECW knowledge is a big plus!
Responsibilities include, but are not limited to:
- Provide overall support to physicians and office management
- Perform all front desk duties including check-in and check-out
- Answer and manage patient phone calls, including scheduling appointments
- Review and work referral queues; gather required information for referrals and authorizations
- Verify insurance coverage, including identifying plan types and requirements
- Check voicemails throughout the day and return calls in a timely manner
- Accurately document and follow up on patient communications
- Maintain and update patient information for accuracy
- Collect copays and payments at the time of service
Qualifications:
- Minimum 3+ years of medical front office experience required
- Strong understanding of insurance verification and authorization processes
- Excellent communication and customer service skills
- Ability to multitask and prioritize in a fast-paced clinical setting
- Experience with eClinicalWorks (eCW) is preferred
Benefits that we provide include:
* Medical/Dental/Vision Insurance
* Generous PTO
* Paid Holidays
* 401K
If this sounds like the right fit for you and you’d like the opportunity to join our team, we’d love to hear from you. Please submit an up-to-date resume. We look forward to speaking with you soon!
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Uniform allowance
- Vision insurance
Ability to Commute:
- Austin, TX 78749 (Required)
Ability to Relocate:
- Austin, TX 78749: Relocate before starting work (Required)
Work Location: In person
