Overview
Join our dynamic healthcare team as a Front Desk Receptionist / Medical Billing Specialist, where you'll be the welcoming face of our practice and a vital contributor to our billing and claims processes. This role offers an exciting opportunity to combine exceptional customer service with detailed medical billing responsibilities, ensuring smooth operations and accurate reimbursement. You will be instrumental in creating a positive patient experience while managing essential administrative and financial tasks that keep our practice running efficiently.
Responsibilities
- Greet patients warmly, check them in and out, and handle all front desk duties with professionalism and enthusiasm.
- Schedule appointments, manage patient flow, and coordinate with providers to optimize daily operations.
- Collect patient information, verify insurance details, and update medical records accurately within Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems.
- Process medical claims using billing software, ensuring proper coding with CPT (Current Procedural Terminology), ICD-9, ICD-10, ICD coding, and DRG (Diagnosis-Related Group) classifications.
- Submit healthcare claims to insurance companies, follow up on unpaid or denied claims, and perform medical collections when necessary.
- Maintain detailed documentation of medical records, billing transactions, and correspondence related to healthcare claims management.
- Provide excellent customer service by addressing patient inquiries regarding billing, insurance coverage, and payment options promptly and clearly.
Requirements
- Proven experience working in a medical office environment with familiarity in medical terminology and records management.
- Strong knowledge of healthcare claims management processes including ICD (International Classification of Diseases), CPT coding, DRG systems, and health insurance procedures.
- Proficiency in Microsoft Office applications such as Word and Excel; experience with billing software and EMR/EHR systems is essential.
- Understanding of medical billing procedures including coding accuracy, claim submission, follow-up on denials, and collections.
- Excellent customer service skills with the ability to communicate effectively with patients, insurance providers, and team members.
- Knowledge of medical coding standards (ICD-9/10), healthcare claims processing, and health insurance policies is highly preferred.
- Ability to multitask efficiently in a fast-paced environment while maintaining attention to detail.
This position is paid and offers an engaging environment where your skills will directly contribute to patient satisfaction and practice success. If you are energetic, detail-oriented, and passionate about healthcare administration and billing—apply today to become an integral part of our dedicated team!
Pay: $36,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
