Company Description
Falcons Fury Harley-Davidson®, located in Conyers, GA, is known to be easily accessible for riders on the go, surrounded by rolling hills, lakes, and streams making it the optimal place for our Harley-Riders and Motorcycle Enthusiasts! We have a large selection of New and Pre-owned Harley-Davidson® bikes, experienced technicians, and a fully stocked MotorClothes® Department.
Job Description
We are looking for an experienced PALS Specialist (Parts and Labor Sales) for our fast paced Falcons Fury Harley-Davidson Location!!
Responsibilities:
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Schedule service appointments and obtain customer and vehicle data prior to arrival
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Greet customers in a timely and friendly manner
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Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories.
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Point out any sales, specials, or new merchandise to customers.
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Provide a complete and accurate written cost estimate for labor and parts
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Check progress of repairs throughout the day and contact customers regarding any changes in the estimated time and cost requirements
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Receive proper authorization before any repairs are performed
Requirements:
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Two years experience in dealership position
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General knowledge of vehicle mechanical operations
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Great customer service skills
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Strong work ethic and thrive in a fast-paced environment
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Active-listening and strong communication skills
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Ability to follow directions and willingness to learn
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Respect for teammates and a positive outlook
Perks & Benefits:
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Medical, Dental & Vision Insurance
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401(k) with Company Match
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Paid Time Off, Increases with Tenure
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Closed on Thanksgiving & Christmas
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Employee Pricing on Vehicles, Parts & Service
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Free & Discounted Gym Memberships
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Travel Discounts on Hotels, Flights & Rentals
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OEM Certification & Paid Manufacturer Training Opportunities
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Career Growth within a Fortune 500 Company
Additional Information
All your information will be kept confidential according to EEO guidelines.
