Overview
Join our dynamic healthcare team as a Medical Receptionist, where your energetic and organized approach will be the first point of contact for patients and visitors. In this vital role, you will manage front desk operations, coordinate appointments, and ensure seamless communication between patients and medical staff. Your enthusiasm and attention to detail will help create a welcoming environment while maintaining efficient office workflows. This paid position offers an exciting opportunity to contribute to quality patient care through exceptional administrative support.
Responsibilities
- Greet patients and visitors warmly, providing excellent customer service and guiding them through check-in procedures
- Schedule, reschedule, and confirm patient appointments using electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
- Verify insurance coverage, perform insurance verification, and handle medical billing processes including collection of copayments and outstanding balances
- Manage electronic health records (EHR), ensuring accurate documentation review, proper filing, and secure handling of medical records in compliance with HIPAA regulations
- Answer multi-line phone systems with professional phone etiquette, direct calls appropriately, and take detailed messages when necessary
- Assist with clinical administrative tasks such as intake forms, medical documentation review, CPT coding, ICD-9/ICD-10 coding, and preparing care plans
- Maintain a clean and organized front desk area while managing office supplies and filing systems efficiently
Skills
- Proven experience in medical office management or healthcare administrative support with clinic or hospital experience
- Proficiency in EMR systems including Epic, Meditech, Athenahealth, eClinicalWorks, Dentrix or Eaglesoft for electronic health records management
- Strong knowledge of health insurance processes including verification, Medicare procedures, HIPAA compliance, and medical billing practices
- Familiarity with medical terminology across various specialties such as dental terminology or general clinical language
- Excellent computer skills with proficiency in Microsoft Office Suite (Word, Excel) and typing skills including 10-key typing for data entry
- Ability to navigate multi-line phone systems efficiently while maintaining professionalism and courteous communication
- Bilingual abilities are highly valued to serve diverse patient populations effectively
- Strong organizational skills with attention to detail in documentation review and office management tasks
- Knowledge of ICD coding (ICD-9/ICD-10), CPT coding for procedures, and documentation review to support accurate billing and recordkeeping
- Experience working within clinical confidentiality policies to protect patient information at all times
Join us in delivering exceptional healthcare experiences by combining your administrative expertise with your passion for patient service. This role offers a vibrant environment where your skills directly impact the efficiency of our practice and the well-being of our patients.
Pay: $10.00 - $14.00 per hour
Benefits:
- Free parking
- On-the-job training
- Retirement plan
Work Location: In person
