Position Description:
Job Title: USPS Operations Manager (Transportation / Mail Delivery)
Company: Sadler Brothers Trucking and Leasing– USPS Contracted Carrier Location: Nashville, TN Employment Type: Full-Time Reports To: Director of Operations / Owner
Job Summary
We are seeking an experienced and detail-oriented USPS Operations Manager to oversee daily USPS mail delivery operations. This critical leadership role is responsible for ensuring on-time performance, full route coverage, regulatory compliance, and the efficient management of drivers and transportation resources. The ideal candidate will thrive in a fast-paced environment and maintain the highest standards of accuracy, safety, and service excellence in support of the USPS.
Key Responsibilities
- Ensure On-Time Delivery & Performance: Oversee all aspects of USPS mail transportation to guarantee on-time delivery, meet or exceed service standards, and maintain contractual performance metrics.
- Route Coverage & Contract Compliance: Maintain full route coverage across all assigned USPS contracts; proactively identify and resolve coverage gaps.
- TMS Maintenance: Manage and maintain the Transportation Management System (TMS), ensuring accurate data entry, route optimization, and system integrity.
- Driver Management: Recruit, train, supervise, and mentor a team of professional drivers. Conduct performance evaluations, enforce safety protocols, and promote a positive team culture.
- Recruiting Support: Assist with driver and operational staff recruiting, interviewing, onboarding, and retention efforts to maintain adequate staffing levels.
- Hours of Service (HOS) Compliance: Monitor and enforce Hours of Service regulations, driver logs, and DOT/FMCSA compliance requirements.
- Payroll & Administrative Support: Assist with biweekly payroll processing, timekeeping accuracy, and related administrative tasks.
- Reporting: Develop and generate operational reports as requested, including performance dashboards, delivery metrics, and compliance reports.
- Daily Operations Oversight: Provide general leadership and hands-on management of all daily USPS operations, including problem-solving, communication with USPS representatives, and continuous process improvement.
Qualifications & Requirements
- Minimum 3–5 years of experience in transportation, logistics, or mail delivery operations, with direct USPS or postal contract experience strongly preferred.
- Proven experience managing drivers and transportation teams.
- Thorough knowledge of Hours of Service (HOS) regulations, DOT compliance, and transportation management systems (TMS).
- Strong leadership, communication, and problem-solving skills.
- Ability to work flexible hours, including early mornings, evenings, and weekends as needed to support mail operations.
- Proficiency with Microsoft Office Suite (especially Excel for reporting) and TMS/operational software.
- High school diploma or equivalent required; Associate or bachelor’s degree in Logistics, Business, or related field preferred.
What We Offer
- Competitive salary based on experience
- Comprehensive benefits package (health, dental, vision, 401(k), etc.)
- Paid time off and holidays
- Supportive team environment focused on service and performance
